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El Capitan 10.11.5 update SMB slow (bug)

Since i upgraded my Macbook Pro Retina 2015 to 10.11.5 SMB transfers speeds to my Synology NAS are not going faster then 25Mbit.

When i use AFP i get 110Mbit speeds to my nas.


Tested a Mac Mini which has 10.11.4 and the SMB and AFP speeds are good 110Mbit.

Upgraded that mac mini to 10.11.5 and i get 25Mbit speed max using SMB!


Seems like bug in the SMB protocol of El Capitan release 10.11.5 😟

MacBook Pro with Retina display, OS X El Capitan (10.11.5)

Posted on May 18, 2016 7:45 AM

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Posted on Jan 3, 2017 9:34 AM

Turn off packet signing for SMB 2 and SMB 3 connections - Apple Support

This answer was posted earlier, but Apple has released a support article specifically for this issue, so I've linked to it here. This resolved my SMB performance issues to my Synology NAS immediately from macOS 10.12.2. Unmount any shares, run through the article, remount your SMB share. Performance should be dramatically improved. Previously it was taking me 30+ min to copy a 4GB file to the NAS. After making the change, it took about 3 min to copy the same file.

130 replies
Question marked as Top-ranking reply

Jan 3, 2017 9:34 AM in response to FilouMac

Turn off packet signing for SMB 2 and SMB 3 connections - Apple Support

This answer was posted earlier, but Apple has released a support article specifically for this issue, so I've linked to it here. This resolved my SMB performance issues to my Synology NAS immediately from macOS 10.12.2. Unmount any shares, run through the article, remount your SMB share. Performance should be dramatically improved. Previously it was taking me 30+ min to copy a 4GB file to the NAS. After making the change, it took about 3 min to copy the same file.

May 25, 2016 10:59 AM in response to ChisolmLee15

KODI's very detailed info re NFS ("Network File System") and NFS sharing on the Mac as well as other platforms, plus related NAS device info.


I posted this, because there may be some Mac OS 10.10 / 10.11 users of NAS devices, who are struggling, in a real bind, and urgently need to "try something" to temporarily get things going again with their particularly troublesome NAS device - - - IOW, all else has failed.

Jan 3, 2017 9:53 AM in response to Caesar113

Hello,


Thank you, it works.


Regards

Phil


Le 3 janv. 2017 à 18:34, Apple Support Communities Updates <discussions-updates@apple.com> a écrit :


Apple Support Communities

Caesar113 <https://discussions.apple.com/profile/Caesar113?ac_cid=tw123456> has posted in the OS X El Capitan community.

El Capitan 10.11.5 update SMB slow (bug) <https://discussions.apple.com/thread/7565683?answerId=31200152022#31200152022&ac_cid=tw123456#31200152>

Turn off packet signing for SMB 2 and SMB 3 connections - Apple Support <https://support.apple.com/en-us/HT205926>

This answer was posted earlier, but Apple has released a support article specifically for this issue, so I've linked to it here. This resolved my SMB performance issues to my Synology NAS immediately from macOS 10.12.2. Unmount any shares, run through the article, remount your SMB share. Performance should be dramatically improved. Previously it was taking me 30+ min to copy a 4GB file to the NAS. After making the change, it took about 3 min to copy the same file.

To post a reply, go to the discussion <https://discussions.apple.com/thread/7565683?answerId=31200152022#31200152022&ac_cid=tw123456#31200152> in Communities.

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Aug 1, 2017 12:05 PM in response to Samplex

Wow... happy I found this thread after what... 4-5 years of issues with Apple's smb implementation!


For me, performance immediately improved on both my Win2008R2 file server and my WD My Cloud drives.


My /etc/nsmb.conf file after the change is as follows; it looks like the biggest issue was the caching and asynchronous transfer limits; I bumped the cache up by 16x and the async by 4x for reading and writing and 10x for directories (randomly).


[default]

protocol_vers_map=6

dir_cache_max_cnt=32768

read_async_cnt=16

write_async_cnt=16

dir_cache_async_cnt=100


Incidentally, my problem wasn't really packet signing; that doesn't seem to have much impact either way so I left it intact.

May 19, 2016 10:33 AM in response to Krutsch

Krutsch wrote:


+1 ... I am only able to access by changing the network protocol specifier from SMB to CIFS, but the speed is less than 1/2 of AFP access to a MD MyCloud share.


Doesn't Apple do even basic testing?

Thank you so much for the suggestion of switching from SMB to CIFS! I have not been able to access my shared folders for a few days now and it was driving me crazy. Switching to CIFS works (slowly) for me too. I'll be using that as a work-around until Apple fixes their SMB issues.


Now if only there was a workaround like this for shared printers...

May 19, 2016 12:19 PM in response to Samplex

An old problem may persist / recur.


Mac OS X v10.5, v10.6: About named streams on SMB-mounted NAS, Mac OS X, and Windows servers; "-36" or "-50" alerts may appear


Also an old article, but with info re the "-36" error: "Snow Leopard and File Sharing Tips and Reports"


There, scroll down to " TIP: Another take on smb.config fix for -36 file sharing error: edit nsmb.conf for "streams=no" "


Also there: "TIP: Linux SMB fix for -36 error works for OS X Server; and fix for 2 GB file copy limit"

And: "Reader confirms smb.conf edit fix for -36 SMB errors"

And: "TIP: An easier way to turn of streams to fix -36 error on NAS"

And: "TIP: Use Path Finder as another workaround for NAS error -36"


The Mac uses Unix permissions (rwx-rwx-rwx "read write execute" thing) and Access Control Lists ("ACLs"), while the Windows device uses ACLs. Sort-of-collisions or disagreements between which are in use for the data you are transferring, can slow down or stop altogether, the transfer of files / folders.

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El Capitan 10.11.5 update SMB slow (bug)

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