Q: El Capitan 10.11.5 update SMB slow (bug)

Since i upgraded my Macbook Pro Retina 2015 to 10.11.5 SMB transfers speeds to my Synology NAS are not going faster then 25Mbit.

When i use AFP i get 110Mbit speeds to my nas.

 

Tested a Mac Mini which has 10.11.4 and the SMB and AFP speeds are good 110Mbit.

Upgraded that mac mini to 10.11.5 and i get 25Mbit speed max using SMB!

 

Seems like bug in the SMB protocol of El Capitan release 10.11.5

MacBook Pro with Retina display, OS X El Capitan (10.11.5)

Posted on May 18, 2016 7:45 AM

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  • by elchdergrosse,Helpful

     elchdergrosse May 18, 2016 2:14 PM in response to Samplex
    Level 1 Level 1 (9 points)
    expertise.macosx
    Mac OS X
    May 18, 2016 2:14 PM in response to Samplex

    Same here - very slow speeds to my Qnap-NAS (SMB) (also the mentioned 25Mbit . Before 10.11.5 I have had about 100Mbit).

    Speed from my Windows10 machine is still ok => it is not a problem of the NAS.

    May 18, 2016 2:14 PM

  • by kmurphy1,Helpful

     kmurphy1 May 18, 2016 3:20 PM in response to Samplex
    Level 1 Level 1 (14 points)
    expertise.macosx
    Mac OS X
    May 18, 2016 3:20 PM in response to Samplex

    At least you can still connect to an SMB share. 10.11.5 somehow broke that functionality on my Mac.

     

    After updating to 10.11.5 I can no longer access shared folders/printers on network Windows PCs

    May 18, 2016 3:20 PM

  • by Patrick Merel1,

     Patrick Merel1 May 18, 2016 4:43 PM in response to Samplex
    Level 1 Level 1 (26 points)
    expertise.macosx
    Mac OS X
    May 18, 2016 4:43 PM in response to Samplex

    Same here on 2 devices, iMac and Macbook Air, right after the 10.11.5 update. I started to have difficulties to connect to my WDMyCloud NAS through SMB. Speed of listing directories, very slow; speed of file transfer, very slow. Even got a -36 error code that prevent from copying files to the SMB share. Weird.

    May 18, 2016 4:43 PM

  • by bowyithaxe,

     bowyithaxe May 19, 2016 1:50 AM in response to Samplex
    Level 1 Level 1 (4 points)
    May 19, 2016 1:50 AM in response to Samplex

    This seems to be an issue in 10.11.5. There has been a security update to SMB in April, that was included in this OS update. Since i updated my Mac I wasn't able to access my SMB shares on my Apple TV (4th Gen). I had to downgrade to 10.11.4 because the steps I used didn't work (using a guest account to log in).

     

    More info here Samba stopped working

    May 19, 2016 1:50 AM

  • by BlueG6o,

     BlueG6o May 19, 2016 4:38 AM in response to Samplex
    Level 1 Level 1 (4 points)
    May 19, 2016 4:38 AM in response to Samplex

    Same Problem here. Can't add any folder from my iMac or MacMini over SMB to my Sonos speakers. After installing a 10.11.4 Time machine backup on my iMac everything works fine again. To bad that i don't have a backup of my Mini. Hope Apple will fix this error quickly cause i don't want to make a clean install.

    May 19, 2016 4:38 AM

  • by Krutsch,Helpful

     Krutsch May 19, 2016 10:14 AM in response to Samplex
    Level 1 Level 1 (21 points)
    expertise.notebooks
    Notebooks
    May 19, 2016 10:14 AM in response to Samplex

    +1 ... I am only able to access by changing the network protocol specifier from SMB to CIFS, but the speed is less than 1/2 of AFP access to a MD MyCloud share.

     

    Doesn't Apple do even basic testing?

    May 19, 2016 10:14 AM

  • by kmurphy1,

     kmurphy1 May 19, 2016 10:33 AM in response to Krutsch
    Level 1 Level 1 (14 points)
    expertise.macosx
    Mac OS X
    May 19, 2016 10:33 AM in response to Krutsch

    Krutsch wrote:

     

    +1 ... I am only able to access by changing the network protocol specifier from SMB to CIFS, but the speed is less than 1/2 of AFP access to a MD MyCloud share.

     

    Doesn't Apple do even basic testing?

    Thank you so much for the suggestion of switching from SMB to CIFS! I have not been able to access my shared folders for a few days now and it was driving me crazy. Switching to CIFS works (slowly) for me too. I'll be using that as a work-around until Apple fixes their SMB issues.

     

    Now if only there was a workaround like this for shared printers...

    May 19, 2016 10:33 AM

  • by Ibanezq,

     Ibanezq May 19, 2016 10:34 AM in response to Samplex
    Level 1 Level 1 (8 points)
    expertise.macosx
    Mac OS X
    May 19, 2016 10:34 AM in response to Samplex

    Same problem here - NAS WD My Cloud.

    I had to downgrade to 10.11.4. :/

    May 19, 2016 10:34 AM

  • by ChisolmLee15,

     ChisolmLee15 May 19, 2016 12:19 PM in response to Samplex
    Level 1 Level 1 (8 points)
    May 19, 2016 12:19 PM in response to Samplex

    An old problem may persist / recur.

     

    Mac OS X v10.5, v10.6: About named streams on SMB-mounted NAS, Mac OS X, and Windows servers; "-36" or "-50" alerts may appear

     

    Also an old article, but with info re the "-36" error:  "Snow Leopard and File Sharing Tips and Reports"

     

    There, scroll down to " TIP: Another take on smb.config fix for -36 file sharing error: edit nsmb.conf for "streams=no" "

     

    Also there: "TIP: Linux SMB fix for -36 error works for OS X Server; and fix for 2 GB file copy limit"


    And: "Reader confirms smb.conf edit fix for -36 SMB errors"


    And: "TIP: An easier way to turn of streams to fix -36 error on NAS"


    And: "TIP: Use Path Finder as another workaround for NAS error -36"

     

    The Mac uses Unix permissions (rwx-rwx-rwx "read write execute" thing) and Access Control Lists ("ACLs"), while the Windows device uses ACLs.  Sort-of-collisions or disagreements between which are in use for the data you are transferring, can slow down or stop altogether, the transfer of files / folders.

    -

    May 19, 2016 12:19 PM

  • by mireyu,

     mireyu May 19, 2016 12:34 PM in response to ChisolmLee15
    Level 1 Level 1 (23 points)
    May 19, 2016 12:34 PM in response to ChisolmLee15

    I'm having this issue too, Wd mycloud, following!

    May 19, 2016 12:34 PM

  • by wchrapcynski,

     wchrapcynski May 20, 2016 1:53 AM in response to Samplex
    Level 1 Level 1 (4 points)
    May 20, 2016 1:53 AM in response to Samplex

    I'm also have SMB issues of all kinds since the update. SMB share drop or are unable to connect.

    May 20, 2016 1:53 AM

  • by Denis Smolin,

     Denis Smolin May 20, 2016 3:04 PM in response to Samplex
    Level 1 Level 1 (13 points)
    expertise.appletv
    Apple TV
    May 20, 2016 3:04 PM in response to Samplex

    I have same issue - after update to 10.11.5 slow transfer to samba share on my NAS. The speed was ca. 120 MB/s before, now just ca. 25 MB/s.

    May 20, 2016 3:04 PM

  • by laurent from savoie,

     laurent from savoie May 21, 2016 8:04 AM in response to Samplex
    Level 1 Level 1 (4 points)
    expertise.macosx
    Mac OS X
    May 21, 2016 8:04 AM in response to Samplex

    Hey

     

    same here tested all cables router airpot started an VM with windows and it works at 100MB / s on my synology

     

    when i'm on OS X copying file (a big one) 20MB / s

     

    just to mention it and show apple where a lot in this case

    May 21, 2016 8:04 AM

  • by Patrick Merel1,

     Patrick Merel1 May 21, 2016 8:31 AM in response to Samplex
    Level 1 Level 1 (26 points)
    expertise.macosx
    Mac OS X
    May 21, 2016 8:31 AM in response to Samplex

    I confirm, use of pathfinder instead of finder helps moving files from and to my smb share (wdmycloud). Temporary fix. Apple should communicate about a regular fix!!!

    May 21, 2016 8:31 AM

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