Apple Event: May 7th at 7 am PT
After upgrading my 6+ to IOS 9.3.2 my display freezes and is not responsive. Applications running continue to run, but I can't interact with them. If I come back to the phone later the problem is gone, but I don't know how long it took. Then the issue comes back. Even after doing a factory reset, with no apps running, my display will freeze.
iPhone 6 Plus, iOS 9.3.2
scottfromlucas wrote:
After upgrading my 6+ to IOS 9.3.2 my display freezes and is not responsive. Applications running continue to run, but I can't interact with them. If I come back to the phone later the problem is gone, but I don't know how long it took. Then the issue comes back. Even after doing a factory reset, with no apps running, my display will freeze.
When you say factory reset, did your restore as new or from backup?
If you restore as new and the issue still persist, I would schedule an appointment with the genius bar and take your phone to Apple and have it looked at.
I just upgraded to IOS 9.3.3 but my problem remains. I was hopeful that Apple would fix this unresponsive display issue :-( Their software essentially "bricks" my 6+ and they don't even say they're sorry and fix it
i updated to ios 9.3.3 due to those screen freeze bug. For couple of days it was smooth with no screen freeze issue, but again the problem is back and i think its even more severe than it was before. I have no idea what to do next, reset done restore iphone via itunes done but still screen freeze continiues and its worst.
yea same thing. after i upgraded to ios 9.3.3 it was all smooth for couple of days. Now the problem is even more severe. Its frozen almost all the time.
Have you ever considered to upgrade to iOS 10 beta? This seems the only way to get ride off that. anybody?
I've just upgraded to iOS 9.3.4 and the freezing problem has gone (almost all time).
I just upgraded to 9.3.4 I can now 'swipe' on the screen, which is an improvement, but I am not able to reliably select an app by pressing on the app icon. If i tap the icon several times, a nearby app opens. So I'm still broken :-(
I upgraded to 9.3.4 a few days ago and now my iPhone 6 Plus freezes regularly.
I have never had this problem before, but now it is rendering my phone very difficult to use.
And I am now using my iPad to do iMessage and emails instead of my iPhone.
The Optus store today suggested backing up but I see that that has not helped with other people.
And I have done soft rests, although not hard resets.
I need a phone as I run my own business.
Not good enough, Apple!
Dear Apple,
It's been an every day fight. Me and my iPhone 6. It's keep on not responding to my needs, keeping the touch screen unresponsivable. To return to operation, many soft resets a day. But the hope to get rid of that remains. First on the upgrade to iOS 9.3.3, then to iOS 9.3.4. This version kept things right for 3 weeks, but then, the iOS 9.3.5 came out of the dark to prevent us from a dangerous security issue. The touch screen returns to freeze. Sometimes harder, even telephone calls could not be answered since the touch screen didn't work. With no options, I moved to iOS 10 beta... The hope to get the problem resolved vanished on the next day of the upgrade.
Tried to call Apple Support but they are not aware of this bug. No tips...
For the first time, I am considering to move away from iOS.
btw: I did all the procedures (hard reset, fingerprints reading disabled, clean install, DFU...)
Little guide for 3 options to try to fix it: https://youtu.be/SpHPr1DNZmM
the one that I didn't did it yet is to start as a new iPhone. The first two failed to solve.
After downgrading to iOS 9.3.4 and disabling Siri, my iPhone 6 is almost good.
I am hopeful that IOS 10 will fix my unresponsive display, but the problem is so bad I can't enter my credentials to unlock my phone to get the update. Has anyone successfully installed IOS10 and did it fix the problem? If so, if I take my phone to the Apple store can they force an update if I'm not able to enter my pin to unlock the phone?
Hi,
I can say that the upgrade to iOS 10 has partially fixed the problem. I was in the same situation described by you. My phone (after installation of iOS 10) has become much more unresponsive than ever. I noticed that the phone was so hot too. After several hard resets (3 at least), it calmed down and since last saturday (when I installed iOS 10), it is almost normal with 1 or 2 little freezes. Hope this last for long time...
same is the issue with my 6plus
After upgrading to IOS 9.3.2 my display freezes
