Mac Mail keeps asking for password for Hotmail account

Recently my Mac Mail has been continuously asking for my hotmail account password. When I enter it I get a message that it can not verify the user and password. The pop3 account has been changed to popmail.outlook.com on the Mac. Was working until about 2 weeks ago.

I have not been able to set it up as other, IMAP or Outlook Exchange. If you try to use "Other eMail", it still can not verify the password. It still works on the iphone 4, so I know the password is fine. I can access it in browser so account is fine too.

I Removed VPN and firewall but no luck. I deleted all old keychain passwords for "hotmail" and "live", just in case.

I don't want to lose all my old emails as they are in multiple work folders with other emails from other servers... Can not risk deleting and re-adding this account. I have years of important emails. I realise I could use time machine to recover messages but that is tedious and slow.

Anyone got Hotmail working under the latest Max OS X (el Cap) Mac Mail? What settings are you using please?

iPhone 4

Posted on May 31, 2016 10:38 PM

Top-ranking reply

Laaray

Level 1

4 points

Posted on Dec 9, 2017 6:10 AM

I had the same issue when mail app on my Mac kept on asking me the password I eventually found out it was because it did not support two steps identification that I have set up with my hotmail account, I just had to create an app password and it worked !

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16 replies

BenK69

Level 1

4 points

Nov 21, 2016 1:32 AM in response to Lexxiconn

clearly there is an issue with so many people all over the web reporting this to both Apple and Microsoft's site, but both vendors just keep refusing to accept responsibility by giving the standard 'have you checked all your settings' reply. So frustrated and enough to make me change platforms back to windows where my account works 100% without any issues.

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Mac Mail keeps asking for password for Hotmail account