Lost Mode but not in iCloud

I purchased a broken phone on ebay, when repaired I found it was icloud locked and in lost mode. I found the owner and he agreed to remove the device from his icloud (turns out he lost the phone a year and a half ago, has long moved on-doesn't even live in the same country).


However, it's still in lost mode! Since it's no longer connected to his iCloud account he can't remove it from lost mode anymore.


It's asking for his Apple ID- is there any other solution than having him give me his Apple ID? We live in different countries..

iPhone 6, iOS 9.3.2

Posted on Jun 3, 2016 12:19 AM

Reply
36 replies

Jun 8, 2016 3:35 AM in response to eldavies

eldavies wrote:


Since you two are still arguing it out (though I can't say I 100% follow it), let me try one more time with specifics of what I saw & what happened:


1) I received the phone with a different case than the original and no screen. Repaired the display connector & attached a screen, charged the battery, connected it to wifi

2) The display said "this phone has been lost", along with contact instructions for the owner.

3) I managed to contact the owner through his facebook, as his phone # was not in use. '

4) I told him based on my research that all he needed to do was remove the device from his icloud account, which I believe he did.

5) The phone then went to "this phone has been lost and erased, sign in with the apple id that was used to setup this phone"

6) I was tempted to do a restore on the phone, but did not. Instead posted here & contacted the owner again

7) While we were chatting on facebook about temporarily giving me his ID & pw he logged into icloud again, did something (we don't know what), and it started to work for me.


So, maybe we'll never understand....

Here is what Gail didn't get. Once removed from the server(icloud website) if you were to really restore the phone there would be 2 scenarios.

1. If original guy really removed device from account and not just told you he did - device would activate without any apple id's

2. You would get to the same activation screen because he actually didn't remove it - he did it the second time you spoke to him.

Your quote.

"7) While we were chatting on facebook about temporarily giving me his ID & pw he logged into icloud again, did something (we don't know what), and it started to work for me."

The part that is wrong with her version of events after removing from icloud she signs in to the 5s back with her apple id which automatically reactivates find my iphone and puts it back in to her icloud. If she were to restore her phone after it was removed she would never have to sign in.

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Lost Mode but not in iCloud

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