Q: Apple Music deleted all my songs :(
I Have an iPhone 6 and just tried to listen to music on the Apple Music app and realized all my music was gone! COMPLETely GONE!!! its just two playlist I had but they are EMPTY. Please how can I restore my music. I stopped using Spotify because I trusted Apple. I had offline somgs and they are gone too. I'm thinking to stop paying for this and going back to Spotify. If anyone can help me????
C
iPhone 6, iOS 9.3.2, Apple Music
Posted on Jun 7, 2016 10:37 PM
Community Specialists
Hello Cesarion,
I know how important getting your music back on your iPhone is to you!
I would start with making sure both Apple Music and iCloud Music Library are turned on in Settings > Music, as both of those are needed to see all your music, not just Apple Music. Here is more info about how Apple Music and iCloud Music Library work.
Thank you for using the Apple Support Communities.
Posted on Jun 8, 2016 2:36 PM