Apple Music deleted all my songs :(

My iTunes app has been deleted on my phone. I don’t have access to my librar

You are a life saver. It’s back all my music is back. Thank you! Thank you! Thank you!

Hi stuckboss,

I have experienced a similar problem as Cesarion. I have no idea what caused it. I had Apple Music and iCloud Music Library turned on. On Monday night I was listening to music on my AppleTV. I added Rihanna's Sledgehammer and Fall Out Boy's Ghostbusters to My Music. On Tuesday I listened to a TWiT podcast on my iPhone 6. Then I went to listen to these 2 songs and I found a completely empty Music Library. I was very confused. I decided to listen to an audiobook in iBooks and found that it too was completely empty.

My phone had several gigs of music downloaded from my iCloud Music Library. There were some songs from Apple Music. However, there were very few songs I add to my iPhone from Apple Music. I usually just stream Apple Music.

When I got back home and reconnected to WiFi I turned off and then on the iCloud Music Library setting. When prompted to Merge or Replace I selected to Replace the library on my iPhone. I went back over to Music and it stated "Loading Library". Just like Cesarion it stopped with an error message that it was not possible to load my iCloud Library. I repeated this process several times with the same outcome everytime. I power cycled the iPhone and encountered the same outcome. I connected the iPhone to a power source and encountered the same outcome.

How do I reset the music library on the iPhone? I want my music back.

Thank you,

Charles

According to iTunes the music and audiobooks are still on the iPhone (iTunes / iPhone / On My Device). Although, some of the songs have the icon indicating that they are still getting uploaded to the iPhone. There are 12 audiobooks on the iPhone. None of this content is accessible or viewable from the iPhone Music or iBooks apps. Even under General / About there are 0 Songs.

This is very strange.

More importantly how do I restore the library and access the content that is on this iPhone?

So I went to update my iPhone 6s with my itunes and it deleted all of my Apple Music songs. I used to have approximately 3,800 songs and now I have only 1,757. I did the process other forums on your site requested us to do but yet I still have the same issue. It said that it could download my library. I am furious. I PAY for Apple Music, I need to know why this issue happens and how can I get my lost 2,000 songs back. I need them. My songs help me so much and it ***** to have almost all of them gone, recent and old songs.

I, too, am absolutely furious with Apple. I am an OAP, quite computer literate and trust Apple completely so I went for a free 3 month trial for Apple Music and 'downloaded' all sorts of tracks. However I hadn't quite grasped the difference between downloading and streaming. Alive I know. I already had my own library of over 1,000 tracks copied from my own selection of CD's. I finished my trial and cancelled the contract. I was then horrified to see that I only had 90 tracks remaining on all my apple devices. I contacted Apple and they said they would help me but I should have backed up all my music before using Apple Music. I don't remember seeing that. She appeared to really try and help me and I asked for a further free trial so that I could get all my own music back. This was refused even though she said the music would stay there for 90 days. I decided to pay for another both and was very pleased to see all my music had returned. I then spoke to a techy friend who took me through all sorts of steps and I realised that even though my own music had been returned it was encrypted so if I ever stopped paying for Apple Music it would disappear again.

i do have all the CDs so could copy them all again but that isn't the point.

I AM SO CROSS AND FRUSTRATED

Dude, me too! Im freaking ******! I have like 1,500 songs in my library and they all just randomly dissapeared. Even my "downloaded songs." Ive reset my phone, turned iCloud music library on and off, deleted and redownloaded the application, and theyre still f******g gone!!! And i pay for this stuff every month! what the h. im definitley switching back to spotify. apple music *****

If your Apple Music repeatedly deletes your music and doesn't let you download it- it may be because you have optimistic storage on which can be turned off and will solve this problem.

I accidently deleted my music from my music library with apple music, is there anyway i can recover them or do i have to download them again?

Mine did too and I have both settings on. Is there any other suggestions?

Mine did the same thing today and their advice worked for me as well

Your just a savior bot

Hi dear please how can I recover my music back on

The same happened to me, i lost my 2500 songs because i trusted apple, but now i see it was a bad idea, im going back to spotify

Hi Tolu777,

This feature, which would be great, is not available 😟

Have a nice day 😀