Cannot buy AppleCare for new iPhone

I agree, why does the site say that it is an option for purchasing AppleCare+ online if it hasn't worked in months?? The most annoying part is that clicking the link takes you to a page that requires you to enter your hardware serial number, which identifies your device along with an AppleCare+ link to confirm you want to "Learn more and buy now". Clicking this link takes you to a page literally titled "Purchase AppleCare Products" and shows AppleCare+ listed along with your phone model, serial number, the $129 price, and a huge button that says BUY. Also, somewhere in the process you have to login with your Apple ID and then do a 6-digit verification code process. Anyways, after you click the BUY button, it just loads a blank page and nothing happens. It makes you think you're crazy, so you try it again. It still doesn't work, so you try it two more times from your iPad. It still doesn't work, so you try again on your computer. STILL DOESN'T WORK!!

Important notes

Purchase AppleCare+ with your new iPhone. Or buy it within 60 days of your iPhone purchase:

• Online (requires you to verify your serial number and run a remote diagnostic)
• At an Apple Store (inspection of iPhone and proof of purchase are required)
• Or call (800) 275-2273 (requires you to run a remote diagnostic and provide proof of purchase)

I was having this same issue for over a week. And after trying to get through the Payment screen twice, I was finally able to get through and purchase AppleCare at 6:00 a.m. on a Sunday morning. It took me a week to be able to get to that screen however, never even able to get to the diagnostic screen, so I can only wonder if they are just that busy and you just have keep trying and try at different times of the day. I hope this helps!

Hello ohiap,

Try accessing the website on a different device other than the one your using. Also try accessing the website though a different wifi as it might be the connection of your wifi.

Try contacting Apple and asking them

If you want to buy AppleCare+ after you have already purchased the iPhone,

make a genius bar appointment with Apple since they have to inspect your device before you'll be able to buy AppleCare+

ohmiap wrote:

http://www.apple.com/support/products/iphone.html

Leads me to: https://checkcoverage.apple.com/

Enter serial number and see this:

The means to purchase AppleCare for your iPhone if you did not purchase it in the same transaction that you made for your iPhones will be to either Contact Apple for support and service - Apple Support or go into an Apple Retail Store to have it inspected for the sale and registry of AppleCare with your iPhone. Because AppleCare+ can cover accidental damage as well as manufacturer issues, the present state of the iPhone has to be confirmed prior to sale. Over the phone, AppleCare can run a diagnostic with you to achieve this.

I can confirm this is a bug with the apple care website -- I've had exactly the same experience: I'm forwarded to 'https://agreements.apple.com/us/en/sales/purchase?d=0' after logging in and the page is blank. The server response contains complete headers (with status 200) but there is no page content.

I am seeing the same thing, a month after the report. Is the bug fixed?

nope- I am unable to register my iPad Pro.

They are trying to purchase AppleCare Plus, not register. Is that what you are attempting? If yes, you need to either go to an Apple Store or call AppleCare.

sorry - I am trying to purchase AppleCare not register.

The site is still not working.

I am having the same issue, 2 months later.

Why is this marked as resolved? The issue has simply been identified, not resolved.

Did you manage to buy AppleCare+ online?

It is now October and the issue still exists.

Still not working, October 8. At least I know it's not just me! Will have to drive into town to an Apple store.

If you are in a country that offers AppleCare Plus you either have to call by phone to buy it or go to your Apple Store.