http://www.apple.com/support/products/iphone.html
Leads me to: https://checkcoverage.apple.com/
Enter serial number and see this:
Eligible for AppleCare+
Get AppleCare+ for up to two years of expert telephone technical support and additional hardware service coverage from your iPhone purchase date, including up to two incidents of accidental damage.
I agree, why does the site say that it is an option for purchasing AppleCare+ online if it hasn't worked in months?? The most annoying part is that clicking the link takes you to a page that requires you to enter your hardware serial number, which identifies your device along with an AppleCare+ link to confirm you want to "Learn more and buy now". Clicking this link takes you to a page literally titled "Purchase AppleCare Products" and shows AppleCare+ listed along with your phone model, serial number, the $129 price, and a huge button that says BUY. Also, somewhere in the process you have to login with your Apple ID and then do a 6-digit verification code process. Anyways, after you click the BUY button, it just loads a blank page and nothing happens. It makes you think you're crazy, so you try it again. It still doesn't work, so you try it two more times from your iPad. It still doesn't work, so you try again on your computer. STILL DOESN'T WORK!!
Important notes
Purchase AppleCare+ with your new iPhone. Or buy it within 60 days of your iPhone purchase:
- Online (requires you to verify your serial number and run a remote diagnostic)
- At an Apple Store (inspection of iPhone and proof of purchase are required)
- Or call (800) 275-2273 (requires you to run a remote diagnostic and provide proof of purchase)
So what is the point of making it appear that you can go through a process to buy it online?
You can buy it online for Apple computers and other accessories that don't offer AppleCare Plus.
If you are in Florida you can't buy it at all.
That is not true. The website is supposed to take you through the verification process but has never worked that I know of.
IM getting the same thing. this is very frustrating..
November 14th... and the issue still exists...
This "issue" exists since 2015 They obviously never fix this since they broke it on purpose. I suppose they don't want you to purchase AppleCare+ online so they can run a device diagnostic through the phone support you are forced to call next which is a pain in the *** since the diagnostic won't work over a mobile connection.
I've talked to two phone operators that when prompted about the page not working for over a year they both didn't respond by totally ignoring what I just said and simply tried to diverge the conversation.
What a great "support".
The support people gave me this link to purchase AppleCare online within 60 days of purchase. And it did not work - same issue identified above.
So what's the point of sending me this link??
This is crazy. Its Jan 2017 and this is still broken? Why should I have to get in my car and drive to an Apple store to do this in person?
I have the same problem, anyone know how to do?
March 17, 2017 and the issue is still unresolved. I tried purchasing AppleCare+ for a new iPhone, using my MacBook Air, and the page failed to load on both Safari and Google Chrome.
Cannot buy AppleCare for new iPhone
