iCloud Drive is 'FULL' but really it's EMPTY!
Like the title says, my icloud drive folder is completely empty. Yet I can't save any documents there.
I deleted everything in there, because recently I haven't been able to save anything in icloud drive.
I mainly use it for pages, and I had 2.3GB of free storage but still weren't able to save anything in icloud drive (pages in macbook air/ or ioS pages iphone).
Nothing worked!
I noticed that the iCloud Drive App (iOS 9.3.2 latest at the time) status down on the bottom of the app said "-5.11 GB available on iCloud".
I couldn't believe my eyes!!! 5.11GB Where???
That's when I decided to delete everything in the iCloud Drive Folder (of course, after backing it up first).
Everything in there deleted, but the storage remained the same at "-5.11GB"
I tried deleting and resetting the Network in the iPhone, didn't affect anything.
Turned everything related to iCloud Drive, and disconnected (signed out) from iCloud... NOTHING!😢
As I'm writing right now, my iCloud Drive app in the iphone just changed status to "-4.59 GB". Remember my iCloud Preferences says I have 2.3 GB available of storage... 😮
I don't know why??? It's been a couple of hours since I deleted everything, and now am about to reinstall my macbook air.
That is what the "genius" in the Apple consumer contact told me to do.
He said they never heard of this problem...
Please, tell me somebody has had a similar problem???
What could be the problem? Is it related with Apple server? Is it a corrupted folder??? .... 😕
MacBook Air, OS X El Capitan (10.11.5), iPhone 6 64GB iOS 9.3.2