SYNC 3/Apple Carplay not working.

This is a rather late reply but I thought I'd toss in a few comments. We own 2 Ford vehicles both with CarPlay working seamlessly. Here's how I achieved it.

The first car is a 2016. I bought from a Ford dealer on eBay the module to swap the USB HUB in this Fiesta. The hub is located deep in a narrow center console and very hard to access due to the confined space. And certain trim pullers are needed. I called a local dealer and had it installed for the cost of 1 hr labor. The tech then downloaded to the car's onboard eprom or whatever it is called the update from Ford to enable CarPlay. He then plugged in his own iPhone and verified the installation.

The second car car is a 2017 Edge which came with CarPlay. All I needed to do was enable CarPlay one time on my phone. It is important to connect your iPhone via lightening cable before starting the vehicle. It takes a few minutes the first time. I opted to use only the apps that Apple has on the CarPlay plus Audible and Pandora.

I can plug connect my iPhone into either car, start the car and CarPlay opens on the touch screen. I do not use Bluetooth in either car since that requires adding the phone to the Ford system which is independent of the phone. This really has an impact if there are three iphones on and in the car. They will all connect via Bluetooth and then mess up your hands free talking! I can drive either car without changing a thing on the phone or on the car settings.

Here is probably the most important thing to do - make sure you remove all old sync profiles on your phone. My car had been synced to a salesman's phone during a test drive and it took me a while to figure out what was wrong. So with phone out of car delete old sync profiles.

My case is similar. I have an iphone 5 SE and a 2017 Focus (Sync 3) and the apps were not showing on the car display. Also the carplay was not displaying as well on the settings in the General section of the iphone. After updating the region to US (local region where I live now), I was able to get the Carplay settings showing on the General section of the iphone settings . I still didn't test again on the car, but I suppose this will solve the issue. Tomorrow I shall get the result. I hope it works 😉 .... Perhaps the information is helpful. Good Lucky with your case. I am tired now - Must get some sleep..... Bye

I don't think it is really deceptive as it isn't like Ford can sell you anything and make money from it. If they come out with the software/hardware update they can sell it then. We also aren't at late 2016. I think someone already mentioned that document and statement as that is what his dealership showed him.

Don't eat your feet, wait until Thursday and stuff yourself with stuffing and Turkey instead. And have a great Thanksgiving and give thanks that you were wise enough to do further research.

I have a 2016 Mustang and everything I can find CarPlay is not available on the 2016 models yet. Rumor is that it will be available at some point. But Ford seems to have gone quite on the announcement as to when. I asked my Ford dealer and they didn't have any information either.

So stuck in wait mode.

24 February 2017

I just came back from the Ford dealer with my 2016 Ford F150. Im a bit ticked because I had a 2009 F150 that I wanted the car play for and was told by Ford Online and the Ford salesman that the update would be available in the fall of 2016, (and it would be a free upgrade) otherwise I would of waited for a 2017 with it installed.

As you know the update didn't happen in 2016 and we are still waiting.

On the 22nd of February I went into the dealership for a oil change and asked about the update. One of the service people called the tech guy and said it was available. I was told I'd have to buy a module for about 80 dollars Canadian. And then do a software update, which was out. My surprize!

They tried to do it, it didn't work, the service agent is going to look into it, but as of this date, the sync update to CarPlay is not out or working yet, but you will need to buy a module and have it installed when the update does come out....

In this day and age this is bad for a big company like Ford with huge resources to get a software update done.

Unfortunately there is NO CARPLAY SUPPORT in the 2016 F-150. Ford does not tell you this (I was mislead when i recently purchased my 2016 F-150)

Apparently there will be a hardware upgrade available in the future that will enable CarPlay on the Sync 3, but no ETA or expected cost.

I just returned from my local Ford dealership, where I went to try the connectivity of iPhone to the Apple CarPlay as featured in the new Fiesta I'm interested in. Accidentally, upon first connection, I probably tapped "Deny" to the pop-up that was asking me to grant SYNC 3 access to CarPlay. As a result, my iPhone not only does not launch CarPlay to the particular vehicle where I made the accidental denial, but to all other SYNC 3-equipped vehicles at the dealership. (In contrast, I tried my wife's iPhone, did not make this mistake upon first connection, and CarPlay works perfectly with her iPhone.)

Does anybody know how can I reverse the consequences of this first accidental tap on "Deny"? I couldn't find anything in the Settings menus on my iPhone, and I hope I won't need to restore it to factory condition (wipe off the contents completely).

Did you get a solution to this?

I guess it's time to switch to an android they work great with sync 3

I too just bought a 2016 Ford F150 XLT with Synch 3. The salesmen told me it had "apple car play". Come to find out it does not so needless to say I'm upset. Both the salesmen and I set out to find the available truth.

All 2017 Synch 3 cars will have Apply Car Play. There was a 2017 Explorer on the lot with it. I saw it in action.

However, I found out that Apply Car Play for 2016 Synch 3 owners will need both a HARDWARE and software update. The hardware update will cost money. No one seems to know when or how much. The best answer I received was "later this year".

I'm determined to be the first at my dealer to buy it and install it.

I Just bought my 2016 f-150 with sync 3 with 302a 8" screen I can't figure it out either it better be in here cause I was told it has it with an update my don't have nav. Or climate control but I was told all 8" screens would be upgradable to it so where is it or are we getting screwed again

As of last week, the software/hardware update for Apple Car Play had not been pushed to the dealerships. Ford's customer service did not provide a release date and recommended that I check my SYNC account periodically for updates.

As I just picked up my 2016 F150 Lariat Oct 3 (Monday), my dealer told me around Oct 17 dealerships were supposed to receive the update kit for Carplay. New 2017s are coming in with Carplay already, and the update kit should be out very soon for other Sync 3.

Kit is a funny word they keep telling people but it's the same hardware. Ford is being coy, the platform is the same. It just needs to be white listed for the new software. I'm sure they will try to sell it to you though. Good luck.

No just that its the same hardware. The only difference is the version 2 vs version 3. less capable systems run it just fine. Also going off what sync chat says... but hey, they aren't the brightest and they called it android car play twice. So Who knows anymore.

When I went through chat again to get the text, the next person said android auto wasnt supported yet but would was available with an update without having to visit a dealer (ok android auto already works), and that carplay would require a module. Thier site doesn't say this at all. they say 2016 models support carplay with the model and the number now, but in really sync needs to be sync 3 version 3.8, I suspect everyone here has Sync 3 version 2.

Either way ford needs to get their crap together. both the dealer and some of the chat people said it should work since its the same hardware then others say it wont because the sync3 2.0 module itself is gimped.

We just had an edge and both were 2016 models, one sync3 worked fine with carplay and the other did not. the dealer said it was the exact same stereo but one had the update and the other didn't and that it was just an update. So if there is some hardware needed then ford needs to get their act straight.

Long story short, no it has nothing to do with fake news or leaking info. Just try dealing with ford for 30 mins and get 5 different answers.