SYNC 3/Apple Carplay not working.

So with you 2016 Edge that worked with Apple Car Play, how did you get it installed (hardware and software?) I'm running sync 3 1.0 version and I just came from the dealer and tech said mine had latest and he couldn't push me a newer version of sync 3???

My major beef with Sync and my iPhone is that when I am streaming music on my phone on Amazon prime and I get a text message or email notification or calendar alert it shuts off my music and switches to sync. To resume I have to physically go in on my phone and switch it back to dock connector then hit play again in my phone. Does the same thing even if I'm streaming via Bluetooth. Snyone have a fix to this. Dangerous doing this while driving. Can't get any of my hands free commands on sync or Siri or my steering wheel controls to change it. Ack to dock connector or Bluetooth . HELP PLEASE!

If you are looking at this thread and have not found the answer I will try to help. First google the issue and you should get an F150 forum that explains it in great detail. In short if you have Sync 3 version 2.0 or higher Apple CarPlay is installed with your version. If you have a 2016 you need to change the USB connections for it to work. Around 60 bucks. The above google search will give you part numbers and information on how to change it yourself. Took me about 15 minutes. If you have an earlier version on Sync 3 software the update is available (2.2) and can be downloaded from the F150 forum I am referencing. Hope this helps.

https://www.f150forum.com/f118/current-sync-3-carplay-android-auto-information-3 60660/

hi, not sure if this has been answered but i had the same question. turns out you have to enable apple carplay on your phone. head to settings>general>restrictions>applecarplay and switch it on. i've never had a reason to use carplay until i purchased the FX4 last week, but i've also never turned it off on my phone, maybe it's like that as a default. hope this helps!

I deleted my device trying to resolve a problem with not all of my music albums showing on the Apple Music (VERY irritating.) I re-synced it, but Apple CarPlay didn't work. I went inside and came back out after a few minutes. Got in the car, waiting about 2 mins (Ford Sync 3 is finicky about showing quickly so I waited), plugged in my phone and.....nothing. I tried pressing the talk button my phone and told I needed to connect my Apple device (which was connected.) I had this same problem with Sync 3 so I unplugged the phone, waited about 15 seconds and plugged it back in and...voila, I finally got the screens to answer to enable CarPlay. Now if someone could tell me how to fix the problem of why the music tab will only show my recently added albums instead of all of them I would be grateful. The music is downloaded to my phone thinking that would solve the problem. Nope. I have to pick up my phone and select the album to play anything from it.

My car is a 2017 Explorer. Should not have to do that. When I synced my iPhone to iTunes and then connected it to CarPlay all of my albums showed up for about 10 seconds and then it reverted to recently added. I think it is a CarPlay problem.

Yep, I had the hardware upgrade performed on my 2016 Ford F-150 XLT and CarPlay now works just fine. The USB hub module is available for $70 and there are YouTube videos showing how to do it yourself if you are so inclined. In my personal case I chose to have my dealer do the upgrade out of concern for jeopardizing the factory warranty. It cost me $275 for the dealer install. Call me dumb but it was worth it to me.

My case is similar. I have an iphone 5 SE and a 2017 Focus (Sync 3) and the apps were not showing on the car display. Also the carplay was not displaying as well on the settings in the General section of the iphone. After updating the region to US (local region where I live now), I was able to get the Carplay settings showing on the General section of the iphone settings . I still didn't test again on the car, but I suppose this will solve the issue. Tomorrow I shall get the result. I hope it works 😉 .... Perhaps the information is helpful. Good Lucky with your case. I am tired now - Must get some sleep..... Bye

This is a rather late reply but I thought I'd toss in a few comments. We own 2 Ford vehicles both with CarPlay working seamlessly. Here's how I achieved it.

The first car is a 2016. I bought from a Ford dealer on eBay the module to swap the USB HUB in this Fiesta. The hub is located deep in a narrow center console and very hard to access due to the confined space. And certain trim pullers are needed. I called a local dealer and had it installed for the cost of 1 hr labor. The tech then downloaded to the car's onboard eprom or whatever it is called the update from Ford to enable CarPlay. He then plugged in his own iPhone and verified the installation.

The second car car is a 2017 Edge which came with CarPlay. All I needed to do was enable CarPlay one time on my phone. It is important to connect your iPhone via lightening cable before starting the vehicle. It takes a few minutes the first time. I opted to use only the apps that Apple has on the CarPlay plus Audible and Pandora.

I can plug connect my iPhone into either car, start the car and CarPlay opens on the touch screen. I do not use Bluetooth in either car since that requires adding the phone to the Ford system which is independent of the phone. This really has an impact if there are three iphones on and in the car. They will all connect via Bluetooth and then mess up your hands free talking! I can drive either car without changing a thing on the phone or on the car settings.

Here is probably the most important thing to do - make sure you remove all old sync profiles on your phone. My car had been synced to a salesman's phone during a test drive and it took me a while to figure out what was wrong. So with phone out of car delete old sync profiles.

I just returned from my local Ford dealership, where I went to try the connectivity of iPhone to the Apple CarPlay as featured in the new Fiesta I'm interested in. Accidentally, upon first connection, I probably tapped "Deny" to the pop-up that was asking me to grant SYNC 3 access to CarPlay. As a result, my iPhone not only does not launch CarPlay to the particular vehicle where I made the accidental denial, but to all other SYNC 3-equipped vehicles at the dealership. (In contrast, I tried my wife's iPhone, did not make this mistake upon first connection, and CarPlay works perfectly with her iPhone.)

Does anybody know how can I reverse the consequences of this first accidental tap on "Deny"? I couldn't find anything in the Settings menus on my iPhone, and I hope I won't need to restore it to factory condition (wipe off the contents completely).

https://owner.ford.com/how-tos/sync-technology/sync-3/apple-carplay/sync-3-plus- apple-carplay-support.html

If you read the fine print on that page it states that CarPlay is only available on 2017 models with Sync 3.

iPhones work fine with Sync 3. The OP wanted to know why CarPlay did not work but the answer is his truck does not have CarPlay.

Just purchased my 2016 Ford F150 XLT with Sync 3 yesterday. Thanks to your post, I'm not still trying to find out what I'm doing wrong.

If you reread the post above yours from chuckcasey you will need a software AND hardware upgrade and it will cost additional money. Have you had the hardware upgrade done?

Did the folks at the dealership say how much the hardware upgrade would cost? I JUST bought my truck on Sep 30th...