iPhone 6 GPS not working

Hello there,


For just about the past year (since about iOS 9 release), my phone's GPS has not been working. When I would try to use Apple Maps, it would say my car was off the road somewhere in the grass, and sometimes many roads over. It could never keep up with me while driving. This also occurred while using Google Maps, so I knew it wasn't just a problem with the Apple Maps app.


I tried to restart the phone several times, delete GPS apps and reinstall them, fully wipe the phone and start it from scratch, etc. The problem still exists. So for a while I just dealt with it. I just used my car's GPS if I needed one. Though it always bothered me that my 128GB iPhone 6's GPS was not working. However, with the release of the game "Pokemon GO" which relies on GPS, I am quite disappointed as I keep getting an error message that my GPS signal is not detected (yes, I enabled location services for the app).


Is there some app or something I can use to diagnose my GPS antennae within the phone? I have full 5-bar (dot?) signal, and my phone is in developer/debug mode, so I can also see the detailed signal strength is -81. I have AT&T as my carrier. There must be some way to determine if something in my phone is damaged. I would go to the Apple Store, but the closest one is about an hour and a half away, so I would like to avoid that if possible.

iPhone 6, iOS 9.3.2, 128GB

Posted on Jul 7, 2016 7:11 AM

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Posted on Oct 24, 2017 2:06 PM

Another +1 on the Antenna Flex Cable repair success.


Background, my GPS was working fine on my iPhone 6 until about 2 weeks ago. I use my GPS daily in the car, and suddenly about 2 weeks ago it stopped tracking during GPS guidance, or showed me 100-300m off the road, then the GPS stopped working altogether. Also, I didn't know it was related at the time, but I had also been experiencing Wi-Fi reception degradation too!


After trying all the software fixes I could find (reboot, restore, etc.) with no success, I came upon the suggestion of replacing the Antenna Flex Cable. So I ordered the part+kit from Ifixit.com for $21.50 delivered. This morning, I followed iFixit's instructions page, slowly and carefully. Finished the repair in about 1 hour.


GPS and Wi-Fi now back to full functionality. Like many iPhone 6's listed here, it was a hardware problem! If you have a modicum of patience and technical ability, I'd suggest replacing your Antenna Flex Cable yourself.

152 replies

Mar 7, 2017 2:27 PM in response to Ihjas axe

Have a professional replace the wifi antenna. This is a pretty involved repair in the the entire logic board must be removed. I just did the repair on my own device and the wifi and gps signals have returned to normal as has Bluetooth. Be careful to choose a place that doesn't use those screw mats as putting screws in the incorrect slots upon reassembly can cause permanant damage and even brick a phone. This seems to be the only fix that works, though it hasn't worked for me every time.

Mar 10, 2017 8:09 PM in response to SHADOWSTRIKE1

I have exactly problem, and I pretty sure it's not related to iOS version because the problem suddenly happen without version update, and I update a new version after the problem, it can't be solved.


I guess this a hardware problem, maybe GPS reliability issue or maybe just component short due to foreign shock, I did drop down my iPhone 6 often.


For me it's a little safety concern, because I still use google map when driving(GPS signal is not totally appear but just not continue very well)


Of course, I hope there is a easy way to save since iPhone 6 is still with very good performance after almost 2 years use.

Mar 10, 2017 8:20 PM in response to SHADOWSTRIKE1

I have exactly problem, and it happened without iOS version update, also after the problem update iOS version can not solve it.


I guess it may related to GPS IC reliability or just component /cable short after foreign shock.


It is a little safety concern when driving since GPS signal is not totally was gone but not continue well.


Hope a easy way to solve it because i6 still with very good performance after almost 2 years use.

Mar 20, 2017 11:53 AM in response to SHADOWSTRIKE1

I just wanted to pipe in here. My iPhone6 didn't start having this issue until after the upgrade to iOS10.1 I know this is Apple wanting me to get an iPhone7. While I'm dying to get an iPhone plus, I just don't want the 7 given the headphone jack issue. Until now my iPhone6 had been so perfect. I had zero issues with it.


I reset the network settings and made sure all the sharing options were on. Waze seems to be working for now. If it fails after all this, I will see what I want to do. I just ordered an Android for work - so I could tell the phones apart. We'll see how that goes.

Apr 21, 2017 12:55 PM in response to SHADOWSTRIKE1

I'm having the same problem with the iPhone 6s. I've read all the forums, tried all the tricks, I've been to the Apple Store, and I've been to the Sprint store. The phone has been factory reset, tested by Apple, and tested by Sprint. Additionally, Sprint changed the SIM card, which did nothing to solve the GPS failure issue. Since the phone is passing the diagnostic tests by both Apple and Sprint a claim cannot be made with the insurance I pay for monthly for the device. Both Apple and Sprint shrug their shoulders and say, "I'd just get another phone." It's unfortunate consumers are forced to eat the cost of such a reputable company's mistake.

Apr 21, 2017 3:53 PM in response to lukefromlouisville

Usually yes. The trick is finding the right antenna. On the iPhone 6 there is a clear candidate underneath the top of the logic board. On the 6S they have switched up the antenna setup. I'd start with the wifi/diversity antenna. But if you aren't a technician and don't know one who is willing to check the different antennas...you may be out of luck. It's relatively easy to damage the phone.

Apr 22, 2017 10:44 AM in response to lukefromlouisville

There is an app called GPS Status which will give you the Fix on your location along with the horizontal/vertical accuracy. If you have a "Poor Fix", this will indicate a reception problem.


Perhaps you can take back to Apple/Sprint and using the app have a better argument and better luck. It would be good if you can have someone with an identical phone accompany you and use the app for comparison. My wife has the same phone which is how I narrowed it down to a hardware problem.

Apr 30, 2017 6:56 PM in response to FunnyAsianBoy

It is indeed a hardware problem. Poor GPS fix is the result of a degraded iPhone 6 logic board flex cable which is a part of the connection from the logic board to the GPS/WiFi antenna module.


I have two cousins with iPhone 6 (sixes... can't really turn this into a plural word with saying 6s and confusing people) with this problem. Both were fixed when I replaced the logic board flex cable. The last one I did the cable was so degraded and brittle that the snap on connector broke off when I pried the cable apart from the logic board. The remaining part of the connector was then easily removed with a spudger.


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Apr 30, 2017 1:50 PM in response to ElGuapoX

Resetting network settings worked for me too! Thanks for the tip.


I have a theory:

I was using the Waze GPS app in an area that switched into "extended" coverage. The app kept saying "searching for network" I'm thinking the app did something to the network settings inadvertently - perhaps a bug. Anyway that's when I started having GPS problems.


Thank you for the tip it was a godsend.

May 3, 2017 9:49 PM in response to SHADOWSTRIKE1

Okay, so it sounds like the "iPhone6 Logic Board Antenna Flex Cable" and/or the antennae replacement is the best option after reading through all these.


I already went through ALL the other tips building up to the full reset and restore. No go on that front and I'm not ready to fork out the funds for a new phone yet so looks like a repair shop is on the agenda for tomorrow.

May 4, 2017 10:51 AM in response to bryantrn

The phone I'm having this issue on is 1 year old fresh out of the box. Maybe after 2-3 years I could understand this part wearing out, but I don't believe age is a factor here. Apple Store will not resolve the issue, carrier won't resolve the issue, and insurance company refuses to issue a new phone since both the carrier and Apple "can't find anything wrong with the device." The only thing left to do is fork out more money for a new phone and move on with my life. You win Apple.

May 4, 2017 9:27 PM in response to Shane Rhodes

Took the phone to a local iPhone repair shop today (iRepair Phone Shop) and they replaced the logic board antenna flex cable for $45.


That fixed all GPS issues I was having!


Back to tracking bike trips on Ride Report, using Waze, and playing Pokémon without any issues.


The shop I took it to said this is a known problem for them. Apple really needs to recognize this issue and fix it.

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iPhone 6 GPS not working

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