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iOS 9.3.3 broke iBooks store on iPad

After the 9.3.3 iOS update (7/19/2016), the iBooks store will not open on my iPad Pro 9.7, nor will it open on my iPad Mini 4. My books works fine, just the Featured, Top Charts, etc. will not open. iBooks works fine on my iPhone 6S and iMac.

iPad Pro, iOS 9.3.3

Posted on Jul 20, 2016 6:37 AM

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Question marked as Top-ranking reply

Posted on Jul 20, 2016 8:26 AM

  • Try a forced restart: Simultaneously hold down the Home and On buttons until the device shuts down. Ignore the off slider if it appears. Once shut down is complete, if it doesn't restart on it own, turn the device back on using the On button. In some cases it also helps to double click the Home button and close all apps BEFORE doing the restart.
  • Sign out, then sign back in to iTunes & Apps stores
70 replies

Jul 22, 2016 5:25 AM in response to hungks

On my old iPad it started to work again, only for it to go proof ! My new IPad Air 2, no iBooks store either. So back to both of them not working in the store. I seriously do not want to do a reset. When I called Apple support, after over an hour they suggested it could be my router. But everything works perfectly fine on the router. We did a reset, same old NO IBOOKS STORE.

Jul 22, 2016 6:59 AM in response to artnsue66

My iPad Air 2 had Ibooks briefly around 11PM PDT yesterday then it stopped working and went away. This is very strange. I was using the iPad to read on another app and randomly checked Ibooks and there it was, then as I started to use the store, it seemed to freeze and then stopped working. I closed the Ibook app and then it was no longer working when I opened it again.

Jul 22, 2016 2:05 PM in response to ttman21

I've tried the suggested fix of restarting my iPads, signing out and back in to the iTunes and App Stores, but still can't browse or buy any books using the iBooks app. The screen is blank for Featured, NY Times, Top Charts, Top Authors, and Purchased links at the bottom of the screen. I have this problem on my iPad Pro 9.7, iPad Air 2, and iPad mini 3. As others have stated, it appears to be a problem with iPads only. The iBooks app works fine on my 5th Gen iPod touch, and iPhone 5.


Apple better fix this problem soon or lose business to Amazon and the Kindle app.

Jul 22, 2016 5:46 PM in response to flankspeed

screen in iBooks still blank, just like Apple's response to the problem,,,,,empty! Why is Apple so badly bruised and broken lately, nothing works right without major attending to it with this gimmick or that,,,I was drawn to Apple because it worked on demand all the time,,,now desperately lacking! 1 Mac, 1 MacPro, 5 iPads, 4 iPhones, iPod, Apple TV,,,time for somebody at Apple to be replaced by somebody who is driven by dependability, not just innovation!

iOS 9.3.3 broke iBooks store on iPad

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