You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iOS 9.3.3 broke iBooks store on iPad

After the 9.3.3 iOS update (7/19/2016), the iBooks store will not open on my iPad Pro 9.7, nor will it open on my iPad Mini 4. My books works fine, just the Featured, Top Charts, etc. will not open. iBooks works fine on my iPhone 6S and iMac.

iPad Pro, iOS 9.3.3

Posted on Jul 20, 2016 6:37 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 20, 2016 8:26 AM

  • Try a forced restart: Simultaneously hold down the Home and On buttons until the device shuts down. Ignore the off slider if it appears. Once shut down is complete, if it doesn't restart on it own, turn the device back on using the On button. In some cases it also helps to double click the Home button and close all apps BEFORE doing the restart.
  • Sign out, then sign back in to iTunes & Apps stores
70 replies

Jul 21, 2016 4:58 PM in response to Phyllis Sommers

I have the same problem on both of my iPads. I have an old one and an IPad Air2. I see my books but if I press any of the other icons in iBooks that allow me to get to the store , I get a white screen. Upgrading to iOS 9.3.3 didn't help me either. I called Apple Cares. They were ready to a whole reset on both of my iPads. No thanks. Apple is losing plenty of money if people cannot buy books, let's face it. I am ****** that I can't buy a new book while I am in bed sick. It's very suspicious If I have it both of my iPads. Not to mention all the people on here who recently posted with the same problem. Very annoying.

iOS 9.3.3 broke iBooks store on iPad

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.