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Level 1

14 points

iOS 9.3.3 broke iBooks store on iPad

After the 9.3.3 iOS update (7/19/2016), the iBooks store will not open on my iPad Pro 9.7, nor will it open on my iPad Mini 4. My books works fine, just the Featured, Top Charts, etc. will not open. iBooks works fine on my iPhone 6S and iMac.

iPad Pro, iOS 9.3.3

Posted on Jul 20, 2016 6:37 AM

Best reply

Kilgore-Trout

Level 8

37,471 points

Posted on Jul 20, 2016 8:26 AM

Try a forced restart: Simultaneously hold down the Home and On buttons until the device shuts down. Ignore the off slider if it appears. Once shut down is complete, if it doesn't restart on it own, turn the device back on using the On button. In some cases it also helps to double click the Home button and close all apps BEFORE doing the restart.
Sign out, then sign back in to iTunes & Apps stores

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70 replies

Jul 22, 2016 9:44 PM in response to flankspeed

As of 9PM PDT my iBooks is working on my iPad Air 2 - no effort on my part seemed to help - also hope it keeps working

ney02

Level 1

8 points

Jul 22, 2016 10:27 PM in response to Allie4488

So far it seems to be working again this morning on my IPad Mini 4 . Do hope it will stay working.

N4uau

Level 1

4 points

Jul 23, 2016 2:29 AM in response to ney02

Working here too on ipad air 2 🙂

DoroS

Level 1

4 points

Jul 23, 2016 3:03 AM in response to N4uau

All my iPads (Air and Pro) working again this morning. Seams to be fixed.

Jul 23, 2016 3:58 AM in response to ttman21

iBooks working so far this am, thank you Apple!

Jul 23, 2016 7:44 AM in response to Douglas1952

Yup, seems to be working today.

Mindmate

Level 1

8 points

Jul 23, 2016 7:32 PM in response to Kilgore-Trout

This worked for me (iPhone 6 iOS 9.3.3) - BUT with one or two additional steps: The books only appeared after switching from list view to grid view and back. Suddenly all books reappeare. Before that, I to the "Purchased" section (where I could see all books with a cloud icon) and downloaded a book. Before I switched between list view and grid view, I could open the downloaded book from the "Purchased" section, but didn't see in in the "My Books" tab. However, after switching the view, all books, either in the cloud or downloaded, reappeared.