Apple Event: May 7th at 7 am PT
I have a MacBook Pro 15 inch with retina display. The anti reflective coating on the screen glass is discolored and stained. It gives my screen the feeling that's dirty and am unable to "clean" it. I heard that Apple will change the screen for free if the MacBook is not older than three years. Anyone heard about this?
MacBook Pro (Retina, 15-inch, Late 2013), iOS 9.3.5
i have same problem today..but my macbook pro retina display warranty end in feb 2016...can i claim it for warranty?
Though I have never seen anything official from Apple, this may apply to your MBP:
Bring the MBP in for an evaluation.
Ciao.
This is not a warranty program, it is a repair extension.
According to Apple article OP1564:
"C. Eligibility - Displays with a confirmed anti-reflective display coating issue are eligible for display replacement at no charge - including displays with accidental damage."
Can you provide a link to that Apple article?
Hi
Correct. Apple launched a Quality programme in Oct, '15. Affected screens(displays) to be replaced within 3 years of purchase or one year from Oct 16, 2016 whichever is later. I purchased my MBP Retina on Nov 01, 2013 and the problem started from Feb 2014.
Yesterday, I got the display replaced. It was real smooth! Took it to a Service Center on Oct 07. They called me later to say that they had indented the part and obtained approval from Apple. Yesterday I was asked to come in and the job was completed. It now looks brand new again! I was beginning to getdepressed looking every time at the defective screen.
Good luck- act fast: You may not have much time left ! Unless of course the program is extended.
Not true. I have a MacBook Pro 15 inch late 2013, and Apple just told me it is not covered by their replacement program: only the MacBook Pro early 2013 is covered !
I have a MacBook Pro 15 inch late 2013, it was covered by the replacement program. Not sure why Apple said it's not covered for you....
I was able to get my display replaced free of cost at Apple authorized service center in Jaipur, India.
If the display has anti-reflective coating issue, it would still be eligible even if there are other damages.
I can only suggest Apple's MBP Feedback page and submitting your thoughts to a certain fellow who runs the show at our favorite fruit company. :-)
<Edited by Host>
Are the screen reflective coating repair/replacement done on the spot or is the computer tied up for several days?
How much does it cost in india ?
retina display anti-reflective coating on the screen glass problem
