OSX 10.11.6: Bootcamp starts Windows 10 setup without mouse and keyboard support on Macbook 2016

Hi all,
I'm running Bootcamp on OSX 10.11.6. I create a Windows Partition with 56 GB in size. After the Partition is created Bootcamp copies Windows Setup files and restarts. Windows Setup opens but I can't interact with the UI because neither Keyboard nor mouse work. So I plugged in an external Keyboard which worked. After confirming the language and Region Screen an error message appears: missing media Drivers. Windows wants me to select a Folder where These Drivers can be found.
What can I do to solve this? I tried the procedure with ISO-Images of Windows 10 and Windows 10 (Aniversary)

Any ideas?

Thanks and best regards
ApplesForAll

MacBook (Retina, 12-inch, Early 2016), OS X El Capitan (10.11.6), Windows 10

Posted on Sep 11, 2016 2:48 AM

36 replies

Loner T

Level 9

59,536 points

Sep 22, 2016 5:15 AM in response to ApplesForAll

Apple needs to get better at regression testing their own software product(s), instead of chasing this Wall Street-driven, calendar-based annual product release cycle which produces broken software. 😠

ApplesForAll Author

Level 1

5 points

Sep 22, 2016 5:18 AM in response to Loner T

I agree!

Sep 22, 2016 5:57 AM in response to ApplesForAll

Ok so I had the same problem on my Retina MacBook 2015. And I finally figured out how to make it work.

With Loner T advices I used the Brigadier tool :

https://github.com/timsutton/brigadier

And it automatically downloaded new drivers for Bootcamp. I Put them on my USB drive, launched the bootcamp assistant (it will re-download drivers but that's not important). Once BootCamp Assistant restart and the win10 installer starts, it will automatically detect the drivers on the USB drive and you'll be able to use your keyboard/trackpad and install Win10 without any problem.

PS : You have to open WindowsSupport.dmg (the one downloaded by brigadier) and drag his content on your USB drive (putting WindowsSupport.dmg will not work). I hope this will help some of you cause i was truly losing hope !

(Sorry for my bad english, I learned it myself).

Loner T

Level 9

59,536 points

Sep 22, 2016 6:02 AM in response to GenreDown

Excellent. Please remember to back up OS X, Windows and create a Windows System Restore point.

The Sierra BC Assistant, seems to fail to download (without any error messages) the drivers when OSXRESERVED is built on the internal disk, and has no $WinPEDriver$ or AutoUnattend.xml. We are using a workaround by putting it on a USB by hand.

Sep 22, 2016 8:07 AM in response to Loner T

Yes ! Thank you for your precious advices 🙂

Loner T

Level 9

59,536 points

Sep 22, 2016 8:08 AM in response to GenreDown

Please post back or start a new discussion, if you run into any new issues on Bootcamp/Windows.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

OSX 10.11.6: Bootcamp starts Windows 10 setup without mouse and keyboard support on Macbook 2016