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iPad no longer charges from Computer after update to iOS 10

Since I've updated to IOS 10 on my iPad Air 2, it will not charge using my computer (An iMac) or when connected to my car. It worked before I updated. Any idea how to get this to work again?


-Mike

Posted on Sep 13, 2016 8:58 AM

Reply
80 replies

Sep 28, 2016 5:58 PM in response to ChitlinsCC

I'm on Win 8.1 (didn't want to take the plunge to Win10), but I can say it really does charge the iPad mini 2 100% if left connected to USB for a few hours, as I tried it again today. Despite this, it shows the whole time as "Not charging" until it hits the 100% mark, then suddenly the graphic goes from red and nearly dead to fully-charged with the charging icon then displayed next to the green battery. Something somewhere hasn't been coded quite right, as it only seems to be affecting my 2 ipad minis, not the latest iPod touch, that for some reason works fine when connected.


Edit: Thinking about it. When I connected both the iPads and iPod, iTunes downloaded 2 separate installation updates for iOS10. I'm wondering if something wasn't in the coding for the ipad that was in the iPod version, hence why one device works; and the other 2 don't?

Oct 4, 2016 7:40 AM in response to ChitlinsCC

Of course it's possible for Apple support to work with an iPhone remotely. The standard process to push updates is just the best known example. Any time the device pings an Apple server, it will include a unique hardware identifier, as well as the originating IP address. The user provided Apple support with their serial number, so it would be relatively trivial to activate a built-in process to load configuration or other changes back to the remote device. That might or might not have happened in this instance, but it's certainly possible.

Nov 21, 2016 11:47 AM in response to mgdell

So, I've gone in and tested this with three different devices at work, with three different cables. (iPad Air, iPad 2, and IPad mini). All three have issues charging from an Amazon Certified Lightning cable via a wall charger. Swap the cable to an "official" Apple cable and the issue goes away. These are not counterfeit cables and all three cables worked fine to charge the SAME devices prior to iOS 10 updates (which, by the way, bricked one of the devices, but was recoverable with a full factory restore and install) with exactly the same charger.


Oh, other bits of info, these same cables and charger have no issue charging multiple iPhones (5c, 6, 6s, 7, and 7+) with iOS 9 or iOS 10. There also seems to be no physical defects of any kind with the cables, no wear at the ends, no sheathe showing internal wires, etc.


This tells me that Apple has some sort of logic going on in iOS 10 to check for chipped cables and it's buggy. I'll bet you that this "issue" will magically go away in the next couple of updates.

iPad no longer charges from Computer after update to iOS 10

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