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IOS 10 Recovery mode

Updating to IOS 10 on ipad pro and iphone 6S, goes into recovery mode. Nice job Apple!


Hope my new iphone 7 comes without the recovery mode pre installed.

iPhone 6s, iOS 9.3.5

Posted on Sep 13, 2016 10:34 AM

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Posted on Sep 13, 2016 10:35 AM

You are not alone. Hope you find some solace in that.

55 replies

Sep 13, 2016 4:14 PM in response to Denise Woodcock

Hooray, iPhone working again, back to 9.3.5, restored from last back up, lost books. films and music (as expected). Not updating to 10 until tomorrow now (well today as I see it is now past midnight).


I've now read that the problems occurred to users who updated in the first hour, possibly those who were connected to power and working over the air rather than connected to PC. Pity we can't get compensation from Apple (a free movie download perhaps) for the hassle encountered, in my case I've spent since 18.30 until midnight working to resolve this - and huge thanks to those who gave me tips, all very much appreciated and I will go back through this and give you kudos for doing that. I dread to think how much data I used up just to get myself back to where I was at 17.59 today!!!!

Sep 14, 2016 5:07 AM in response to christian_9

So today I have easily updated iPad Pro, iPad Min and iPod Touch. But not my phone. An OS has downloaded (which I think may yet again be 9.3.5) and now my phone is stuck on 'waiting for iPhone' and no progress is occurring.


Anyone got any clue what I do now other than go through all the headachey stuff I had to do last night, it's taken me since 08.30 this morning to get to this stage, I spent five hours at least last night on it and although I did get my phone back, now not got it again. Good job I'm not working today and have the time to commit to this, but what do I do now?

Sep 14, 2016 5:40 AM in response to Denise Woodcock

Restored 9.3.5 via my laptop, can't do os10 though that as I don't want to update iTunes on there in case this happens again and the restore only seems to work in the old iTunes.


PC iTunes now recognises my iPhone but I'm back to being stuck on waiting for iPhone. This is ridiculous. Why is it such a problem to update my iPhone, it's not as if it's one of the older models, it's the last model with the highest spec.

Sep 14, 2016 6:08 AM in response to Denise Woodcock

So phone bricked again, not recognised on laptop, but I've now run the drivers manually and it is, but it is now in recovery mode and is restoring so what a waste of my time this is. I shall be back to where I started last night.


As the OS 10.1 update is now available I shall next attempt to update over the air rather than on PC, if that fails then Apple at Westfield will have one rather irate customer later this afternoon.

Sep 25, 2016 4:30 PM in response to Denise Woodcock

Resolved by a chat session with Apple. Very helpful. Not the same problem, something to do with drivers so once the software was extracted and the driver couldn't be connected to, the phone wasn't seen by the computer so I got the iTunes symbol and cable. Even holding the on and off button till the apple symbol appeared and then continuing to hold just the on button didn't gain recognition, but manually navigating to the driver did the trick.


At least this did not involve a restore.

Oct 3, 2016 5:44 AM in response to Denise Woodcock

And today, without having made any changes to either the computer, iTunes or my phone it yet again lost the drivers. Manually searching for the drivers didn't resolve, but stopping and starting the Apple Mobile service and re-booting my computer did.


But this is getting a little tedious - it the 7Plus was in stock I would be buying one today!

IOS 10 Recovery mode

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