Level 1

74 points

Artist Artwork is missing in iTunes 12.5

Hey everyone,

First off I am running iTunes 12.5.1 and iOS 10.0.1 on my Macbook Air and iPhone SE respectively.

In previous versions of both iTunes and iOS, iTunes has automatically added Artist artwork to my music collection. No, not Album artwork. Artist artwork.

Above you can see the artist Passenger has a blank artwork, whereas Pete Murray has the artist artwork

Both artists have all of their albums with the correct names and correct artwork, but the only difference between the two is that i have purchased one of Pete Murray's albums. So why has Passenger's disappeared? How can I add it again?

Thank you for all your help,

Grant

MacBook Air, OS X El Capitan (10.11.6), null

Posted on Sep 13, 2016 5:19 PM

Top-ranking reply

jonny_thunder

Level 1

4 points

Posted on Nov 8, 2017 8:59 AM

I may have found a possible solution (well it worked for some of my missing artist photos in iTunes). I noticed that some of the artists with missing photos had an extra space after their name in iTunes.

So if you go into iTunes -

go to 'artists' under 'library' on the main page -

right click on an artist with a missing photo -

click 'artist info' -

look in the 'album artist' field -

see if there's an extra space at the end of their name -

if so, remove it and click 'ok'.

This has worked for me for most of the mainstream artists in my library, so has got rid of a fair number of those ugly microphone images.

Another point I've noticed is that changing the artist name slightly can determine whether iTunes will display a photo or not. For example 'The Bee Gees' in my library had a no photo even after removing the space. As this is a very mainstream artist, I thought to change the name album artist name to 'Bee Gees' and it worked bringing up an artist photo.

Good luck!

View in context

208 replies

Oct 30, 2016 2:37 PM in response to damonallison

Exactly, I agree.

Oct 30, 2016 5:38 PM in response to albertopardo

Would it be possible for us to see if any of our missing artist's artwork is the same?

I'm happy to post a complete list here.

Some of the artists in my library without artist artwork include: Tina Turner, Lulu, 10cc, Bauhaus, Anneli Drecker, Chris Rea, Dead Kennedys, Demi's Roussos, Gladys Kight, Glenn Miller, I could embarrass myself further, but it strikes me that some of these are very mainstream well known artists.

I have tried using the Apple Support option on iOS but it seems there is no way to ask Apple for email help. I have to organise a telephone conversation. Is this correct?

30 years with Apple and not just this, but a whole raft of things and I am quite sick of the company for the first time.

BIllions of dollars of wealth, possibly the most important music store on the planet and it has missing artist artwork and the interface is now absolutely dire.

It looks terrible. Why have they made it like this compared to just four years or so ago when it looked, felt and worked admirably?

I Digress; please share any views on availability of artist artwork for any of the artists I listed. I'm happy to list more. The feeling of hopeless masochistic self flagellation is wonderful in this and so many Apple issues at the moment .

Oct 30, 2016 5:47 PM in response to tigerphoenixsing

The magic is gone...

Oct 31, 2016 5:36 PM in response to cfibanez1

ITunes updated today to 12.5.3.

Has anyone here tested it?

Oct 31, 2016 8:23 PM in response to cfibanez1

My iTunes autoupdated to 12.5.3. I restarted iTunes, but 100% of my artist artwork is still MIA.

serge_pt

Level 1

9 points

Oct 31, 2016 10:49 PM in response to mikefromnewberg

There is definitely an improvement after last update, at least half of the artists do have an artwork in the library now compared to 5 prior. At first nothing changed after update but after i cleared iTunes cache & restarted Mac artwork showed up. Oddly enough there is still some artwork still missing with MacOS while iOS do show artist artwork, like Marc Anthony. However I did check iTunes store for artists artwork and lots don't have any.

Would be nice to have an option to enable or disable artist artwork to show. Just like Contacts list with alphabet will do. At least it remove that ugly Mic placement.

Nov 1, 2016 6:27 AM in response to serge_pt

I also updated to the latest version, on the assumption that the only way it could be any worse was if every #microphoneofdeath now displayed a photo of Celine Dion.

I would say I now have twice the artist photos I had before.

Many of the photos are too small and/or too generic to identify the artist, but I'm hoping that with daily use I might at least come to identify some of the color schemes.

Having said that, the option to use album covers should never have been removed.

Nov 1, 2016 6:40 AM in response to kingharvest2

I left mine at 12.4.3 and never looked back.

Or forward....

😕

Nov 1, 2016 6:45 AM in response to cfibanez1

Me too. But it's strange that everything is hunky dory on the Apple TV, both 3 and 4 with the latest TVOS.

Csound1

Level 9

60,063 points

Nov 1, 2016 6:47 AM in response to Airsculpture

I use iTunes 12.5.3, and it is perfect, everything as it has always been, strange.

Nov 1, 2016 8:23 AM in response to Csound1

Tried to respond but the Apple " thought control" police keep removing all my truthful comments because they are not deemed Apple correct. Apparently all things Apple must be in a positive light on this forum. So much for the truth right Apple? *******

Csound1

Level 9

60,063 points

Nov 1, 2016 8:21 AM in response to Forgotten Rebel

So, what are you saying really. That Apple are going to invade Poland, start murdering millions of people in camps?

I can't take you seriously, good luck with whatever you think.

Csound1

Level 9

60,063 points

Nov 1, 2016 8:27 AM in response to Forgotten Rebel

Your posts get removed because they violate the Terms of Use that you agreed to, try keeping your word.

Csound1

Level 9

60,063 points

Nov 1, 2016 11:00 AM in response to Forgotten Rebel

Forgotten Rebel wrote:

Tried to respond but the Apple " thought control" police keep removing all my truthful comments because they are not deemed Apple correct. Apparently all things Apple must be in a positive light on this forum. So much for the truth right Apple? *******

<Edited by Host>

Godwin's Law

Nov 1, 2016 11:10 AM in response to Csound1

Csound1 wrote:

So, what are you saying really. That Apple are going to invade Poland, start murdering millions of people in camps?

I think Apple may have enough money simply to buy Poland and send everyone to summer camp. On a nice, with campfire singalongs and s'mores.

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Artist Artwork is missing in iTunes 12.5