Level 1

74 points

Artist Artwork is missing in iTunes 12.5

Hey everyone,

First off I am running iTunes 12.5.1 and iOS 10.0.1 on my Macbook Air and iPhone SE respectively.

In previous versions of both iTunes and iOS, iTunes has automatically added Artist artwork to my music collection. No, not Album artwork. Artist artwork.

Above you can see the artist Passenger has a blank artwork, whereas Pete Murray has the artist artwork

Both artists have all of their albums with the correct names and correct artwork, but the only difference between the two is that i have purchased one of Pete Murray's albums. So why has Passenger's disappeared? How can I add it again?

Thank you for all your help,

Grant

MacBook Air, OS X El Capitan (10.11.6), null

Posted on Sep 13, 2016 5:19 PM

Top-ranking reply

jonny_thunder

Level 1

4 points

Posted on Nov 8, 2017 8:59 AM

I may have found a possible solution (well it worked for some of my missing artist photos in iTunes). I noticed that some of the artists with missing photos had an extra space after their name in iTunes.

So if you go into iTunes -

go to 'artists' under 'library' on the main page -

right click on an artist with a missing photo -

click 'artist info' -

look in the 'album artist' field -

see if there's an extra space at the end of their name -

if so, remove it and click 'ok'.

This has worked for me for most of the mainstream artists in my library, so has got rid of a fair number of those ugly microphone images.

Another point I've noticed is that changing the artist name slightly can determine whether iTunes will display a photo or not. For example 'The Bee Gees' in my library had a no photo even after removing the space. As this is a very mainstream artist, I thought to change the name album artist name to 'Bee Gees' and it worked bringing up an artist photo.

Good luck!

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208 replies

Csound1

Level 9

60,063 points

Nov 1, 2016 11:19 AM in response to IdrisSeabright

Can't they buy Switzerland instead, I like Switzerland more than Poland. 🙂

Nov 1, 2016 11:26 AM in response to Csound1

That might have an effect of Switzerland's famous neutrality. And, it's already like a well run summer camp (skiing camp).

Csound1

Level 9

60,063 points

Nov 1, 2016 11:50 AM in response to IdrisSeabright

Surely a peaceful takeover by Apple is a good thing, I'm more of a danger to Swiss neutrality than Apple are.

Nov 1, 2016 12:10 PM in response to Csound1

Csound1 wrote:

Surely a peaceful takeover by Apple is a good thing, I'm more of a danger to Swiss neutrality than Apple are.

Tea all over the keyboard....

Csound1

Level 9

60,063 points

Nov 1, 2016 12:16 PM in response to IdrisSeabright

Told you I was dangerous 😎

Nov 1, 2016 1:19 PM in response to Csound1

Hmm, dangerous is definitely not a word I would not use to describe you. LOL.

You also invoked "Godwin's law".

Nov 1, 2016 4:31 PM in response to Forgotten Rebel

Forgotten Rebel wrote:

Hmm, dangerous is definitely not a word I would not use to describe you. LOL.

You also invoked "Godwin's law".

Nope, he didn't. Godwin's Law applies only to the first person to draw the comparison. Telling someone, either by implication or direct statement, that they did doesn't count.

rfarrukh

Level 1

8 points

Nov 1, 2016 7:43 PM in response to Granto102

Can anyone confirm if 12.5.3 resolved this issue 100%?

I went back to 12.4.3 and all works perfectly, artists' images (cover art of highest rated and played album) are in decent square shape, like our Vinyl/CD cover, instead of silly rounded shape with images that Apple wants us to see.

Nov 4, 2016 4:53 PM in response to Granto102

So today when I started iTunes (12.4.3.1) I get a message telling me it cannot connect to my iPhone and needs to download the latest version.

So it would seem our overlords are now forcing us to update to their mediocre at best latest incarnation of iTunes just to sync my phone. Interestingly though, it doesn't appear to be presenting me with the same popup message in regards to my iPad or my older iPhone 5S which still appear to be be wifi sync'ing without any issues.

Anyone else had this happen, and any work arounds, because I do not want their horrible update, their pink microphones or stupid artist art that is round and obscure and is basically rubbish.

Any thoughts folks? Other than my next phone and laptop will not be from Apple, what about you?

Nov 4, 2016 5:04 PM in response to MichaelRT1972

It's always been that way. If you choose not to update iTunes, you must also choose not to update iOS. If iOS gets further ahead than iTunes, the two can't communicate.

Overloads they are, but this one has been this way for a long time. I've run into it in the past.

Nov 4, 2016 5:06 PM in response to MichaelRT1972

Still here with iTunes 12.4.3 and no problems with iPhone running iOS 8. Life is good.

Csound1

Level 9

60,063 points

Nov 4, 2016 5:09 PM in response to cfibanez1

Still here with iTunes 12.5.3 and iPhone running IOS 10, everything works so Life is Good.

mlsds

Level 1

4 points

Nov 4, 2016 5:10 PM in response to cfibanez1

Can anyone help me downgrade to 12.4?

Nov 4, 2016 5:13 PM in response to Andrew Mcvinnie

Thanks. The odd thing is, i've not updated the IOS in a few days, it just seems to have randomly decided today not to work. Lordy me I hate Apple. Generally whats the consensus now with Artist art, have they figured it out, or is it still a dogs breakfast?

Csound1

Level 9

60,063 points

Nov 4, 2016 5:14 PM in response to mlsds

Restore your backup copy

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Artist Artwork is missing in iTunes 12.5