Artist Artwork is missing in iTunes 12.5

Hey everyone,


First off I am running iTunes 12.5.1 and iOS 10.0.1 on my Macbook Air and iPhone SE respectively.


In previous versions of both iTunes and iOS, iTunes has automatically added Artist artwork to my music collection. No, not Album artwork. Artist artwork.


User uploaded file

Above you can see the artist Passenger has a blank artwork, whereas Pete Murray has the artist artwork


Both artists have all of their albums with the correct names and correct artwork, but the only difference between the two is that i have purchased one of Pete Murray's albums. So why has Passenger's disappeared? How can I add it again?


Thank you for all your help,

Grant

MacBook Air, OS X El Capitan (10.11.6), null

Posted on Sep 13, 2016 5:19 PM

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Question marked as Top-ranking reply

Posted on Nov 8, 2017 8:59 AM

I may have found a possible solution (well it worked for some of my missing artist photos in iTunes). I noticed that some of the artists with missing photos had an extra space after their name in iTunes.


So if you go into iTunes -

go to 'artists' under 'library' on the main page -

right click on an artist with a missing photo -

click 'artist info' -

look in the 'album artist' field -

see if there's an extra space at the end of their name -

if so, remove it and click 'ok'.


This has worked for me for most of the mainstream artists in my library, so has got rid of a fair number of those ugly microphone images.


Another point I've noticed is that changing the artist name slightly can determine whether iTunes will display a photo or not. For example 'The Bee Gees' in my library had a no photo even after removing the space. As this is a very mainstream artist, I thought to change the name album artist name to 'Bee Gees' and it worked bringing up an artist photo.


Good luck!

208 replies

Nov 4, 2016 6:42 PM in response to Csound1

I have iTunes 12.5.3.17 and iOS 10.1.1


The iTunes on my Mac has Artist Artwork for all artists that have artwork on their store page. Which is a great many of them. Artists without artist art in iTunes store still just show pink Microphones.


And as for this thread, it should probably be locked by moderators as it has gotten out of hand. Pretty much, if you are not posting the following: "I got artist artwork to work completely like this..." then don't bother posting. Nothing more can be said on the subject. The horse is dead. Stop beating it.

Nov 4, 2016 8:07 PM in response to Granto102

I fail to see the benefits for anyone in the thread, or indeed the forum, in insulting users or referring to them as 'trolls'. The horse isn't dead, because people are still experiencing the issue, and issues or questions arising from it, such as the one I posted an hour or so ago in regards iTunes no longer being prepared to even acknowledge my phone, which is related in part because I have not 'updated' because of the main topic of the thread, being the complete failure on the part of Apple to listen to it's customers, or more specifically to 'update' something that has caused obviously a large amount of grief for it's customer base. Resorting to insults is a completely pointless activity, we are all here to try to resolve issues, get answers or to provide them, this isn't facebook or other social media platforms, if you wish to insult fellow users when why not go insult them in a place that invites such activity.

Nov 4, 2016 8:11 PM in response to MichaelRT1972

MichaelRT1972 wrote:


I fail to see the benefits for anyone in the thread, or indeed the forum, in insulting users or referring to them as 'trolls'.

And yet you resort to that very thing, that you delete it does not change the fact that you did it. Thats what notifications are for. All of the insults in this thread are gratuitous, of no value to anyone, with or without the problem.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Artist Artwork is missing in iTunes 12.5

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