Artist Artwork is missing in iTunes 12.5

Hey everyone,


First off I am running iTunes 12.5.1 and iOS 10.0.1 on my Macbook Air and iPhone SE respectively.


In previous versions of both iTunes and iOS, iTunes has automatically added Artist artwork to my music collection. No, not Album artwork. Artist artwork.


User uploaded file

Above you can see the artist Passenger has a blank artwork, whereas Pete Murray has the artist artwork


Both artists have all of their albums with the correct names and correct artwork, but the only difference between the two is that i have purchased one of Pete Murray's albums. So why has Passenger's disappeared? How can I add it again?


Thank you for all your help,

Grant

MacBook Air, OS X El Capitan (10.11.6), null

Posted on Sep 13, 2016 5:19 PM

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Question marked as Top-ranking reply

Posted on Nov 8, 2017 8:59 AM

I may have found a possible solution (well it worked for some of my missing artist photos in iTunes). I noticed that some of the artists with missing photos had an extra space after their name in iTunes.


So if you go into iTunes -

go to 'artists' under 'library' on the main page -

right click on an artist with a missing photo -

click 'artist info' -

look in the 'album artist' field -

see if there's an extra space at the end of their name -

if so, remove it and click 'ok'.


This has worked for me for most of the mainstream artists in my library, so has got rid of a fair number of those ugly microphone images.


Another point I've noticed is that changing the artist name slightly can determine whether iTunes will display a photo or not. For example 'The Bee Gees' in my library had a no photo even after removing the space. As this is a very mainstream artist, I thought to change the name album artist name to 'Bee Gees' and it worked bringing up an artist photo.


Good luck!

208 replies

Sep 23, 2016 10:43 PM in response to Bob Foss

Bob Foss wrote:


I just deleted the microphones and in Album View List (not Grid) I have the same view as Artist View but without the microphone pictures. All my album artwork is shown and can be enlarged to 14" x 14". In the Album List view, the artwork is the same size as in Artist view. I just didn't like the microphones as they were too distracting. It is cleaner without them.

I'm not as bothered by the microphones, especially since monochrome versions of the same microphones have been around for several years.


My question is: how did you edit them? Did you go back to a previous version? The Artist View is formatted so it's particularly difficult to change.

Sep 25, 2016 4:02 PM in response to Granto102

I have no doubt this "issue" is not a bug but rather one of Apple's tactics to get us bit into their master plan!


Most of us like the layout of the previous versions of iTunes (OSX) and Music (IOS) and being able to select music by artist. Over the years, we have become accustom to beautiful layouts and clean interface. As explained above, the only way to keep the layout clean, is to navigate through your music with Album view (which lengthen the list obviously). As such, we will become more selective in the music we import, get ride of albums after few months, and import new ones, kind of like you would do with movies, series...etc. Apples want us to consider music like a consumer good, and not a collection that you cherish and improve over the years. In fine, they wants us to give up on importing our own music and rather start using their paid "Apple Music" offer.


I might be wrong (I hope I am actually), but I would not be surprised if this was a planed strategy...


Any thoughts?

Sep 26, 2016 8:27 AM in response to mokuleia

@mokuleia, As much as I wouldn't doubt this is Apple trying to get more users to use their paid services, it doesn't make sense to me because I haven't purchased anything from them and yet I have two artists out of 100 that show images and the rest don't. I am positive the two showing the correct "Apple Music stock photo" was not purchased through iTunes or from any Apple service whatsoever. This leads me to believe that it is a bug and they pushed out the update anyway because regardless of the images appearing, the application still works. Just frustrating after hours and hours of organizing my library to reflect the way I want it, only to upgrade and have that all removed. With the iPhone7 removing the headphone jack and forcing users to purchase additional items (honestly, at this point are we really that shocked they're making you buy more crap you rightfully shouldn't need?) I can state here for the record I'm going to Android and leaving the iTunes/Apple Music mess entirely. It will feel liberating, I assure you.

Sep 28, 2016 3:37 PM in response to Granto102

I have the same issue. Over 22,000 songs, all legally purchased over approximately the last 16 years. The only non directly purchased music I have is that on my phone from my Apple Music subscription.

Now on iPhone 7 with iOS 10.0.2, around 80% of my artist artwork is gone.

Does anyone know how to get it back?


Please not, 'artist' artwork is the problem; album artwork is ok.

Best regards

T

Sep 29, 2016 1:16 PM in response to Granto102

Well, here's what I've experienced:

I had Apple Music subscription in the past but I've canceled it for months now. Having zero purchases of Apple Music all my album artwork in Artist view was replaced by that super-ugly mic, except for 3 artists, no obvious reason why. Yesterday I renewed the subscription for a month, and when I updated the library, almost all the artists have now their photo in the small circle.

Better than the mic of course, but still ugly and meaningless, as most pics are bad, and besides there are artists that I know a song or two, but I don't know (and don't care to know) their face.

I hope they'll fix this soon, although something deep inside is telling me that they won't.

Sadly, Apple is ruining step by step what once was great piece of software. Just like OS X...

Sep 30, 2016 3:53 PM in response to Granto102

These is already a huge thread on this issue created and added to by hundred's of users in the past few days. It appears to be a 'change' that Apple introduced, though no one seems clear if its a mistake or not - no word from Apple on the sudden arrival of the microphone. Some users report Artist art appears for material purchased through iTunes but others have found the source of the material makes no difference. Some users appear to report the problem exists in both OSX and IOS, or only in OSX. It appears in the main from the thread this isn't about Album Art, that remains in most cases reported, this is about Apple now deciding seemingly to replace Album Art with Artist Art which seems to originate from Apple Music Promoted Artist graphics (seemingly lots of artists don't have an Apple promotion picture hence the pink microphone of death).


There are last time I checked no fixes being provided by Apple, nor no quick and simple solutions in that thread. I understand some users have reverted back to a previous version of iTunes and turned off auto update, though I'm unclear how you actually do that (can anyone provide instructions?).


So for now, it appears we are stuck with the pink microphone of death in place of album or other art.

Sep 30, 2016 7:05 PM in response to Granto102

FWIW, I posted a radar to Apple on this issue. My radar was closed as a duplicate of another issue (which I can't see). So know that Apple is aware of the issue.


The "Apple Recommended" answer posted by the Granto102 on this thread doesn't solve the core problems of this issue:


1. Artist artwork does not appear on iTunes on macOS.

2. Artist artwork is different between iTunes on macOS and Music on iOS. iOS typically has more artwork than iTunes.


There is no reason why iOS and iTunes should be different. They should be consistent. I think we should realize these apps are based on different backend data sources.


I'm really surprised this bug exists. Certainly music and the iTunes ecosystem is high priority to Apple. Artwork is important, but more importantly I think consistency between iOS and iTunes is essential.

Oct 4, 2016 10:15 AM in response to Granto102

Hi all, experiencing exactly the same issue as Grant in the 'Artists' view of iTunes 12.5.1.


All of my music in my library is purchased, but a significant number of artists are missing the artwork (just showing the default microphone). The actual album artwork shows when an artist is selected.


I've tried deleting artists tracks and then re-downloading, but this makes no difference. I cannot find any reason why certain artists have no artwork. Apple have obviously not got this working correctly.


Running iTunes on a Mac, 10.11.6.


Pete.

Oct 4, 2016 5:16 PM in response to Granto102

Hey Guys,


Sorry I haven't replied lately.


Since my last post, I signed up for the 3 month free trial for Apple Music, and since both doing this and allowing the Music app on my iPhone to access the internet, most of my artist artworks have reappeared. I don't know if it is a requirement to have Apple Music to be able to have the artworks, or whether me applying for it had 'reminded' the music app that it can access the internet, but either way it worked for me.


User uploaded file


If I am right in saying it is a requirement to have Apple Music, then I think it is very cheeky on Apple's behalf. Then again, I may be wrong and it may simply be a coincidence so please don't take my word for it.


This also still has not fixed the pink microphones on my Mac's library (My iPhone is set to mirror my Mac's library)


Keep everyone updated if you have some new info!


Grant.

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Artist Artwork is missing in iTunes 12.5

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