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Activity sharing not working at all

I'm having problems with activity sharing. I have two friends, both are on iOS 10 and watchOS3. I can add them, they get the notification and agree and then NOTHING happens. The wheel in the activity app on iOS keeps spinning and spinning. Anyone experienced this? Tried to delete the invitations and re-submit, but not working either.

Apple Watch, watchOS 3

Posted on Sep 14, 2016 12:08 AM

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96 replies

Sep 21, 2016 3:39 PM in response to henni2012

I have been experiencing the same issue, not only with my Apple Watch Series 1, but with the Series 2 that arrived yesterday. I have restored my iPhone with a fresh iOS 10 in DFU. The watch was cleared and I have setup both and brand new with no restore from backup. I am interested in others experience but I did note, I use an apple ID that was once a .mac was then a .me and now a .icloud...... When I sign in to a device I usually use .me as I have had the habit the longest, but when I review any settings that use my apple ID it represents itself as .mac, so I tried (after another restore) to setup all my devices with .mac at login rather than .me, it did not fix the issue, but curiously when people would invite me using .icloud or .me or even my phone number I would get the invite, accept and then get a spinning cog, but if anyone invited me using .mac they would get an error saying the person needs to have an apple watch to share activity. I am getting the feeling this may at times be an issue with the apple ID? Does anyone else use legacy .mac or .me who are having this issue?

Sep 23, 2016 6:29 PM in response to adrian.cheater

Wow. I think I may have a breakthrough here...


  • Un-Pairing and Re-Pairing the Watch seems to be working for some people, so try that first! Instructions here on how to do that: Unpair your Apple Watch and iPhone - Apple Support
  • If that doesn't work, go to Settings > iCloud, take note of the address (under your name)that your Apple ID is associated with, if ends in @me.com or @mac.com, you need to change it so it ends in @icloud.com. In order to do this scroll down to the bottom of this page and select "Sign Out". After this process completes (which may take a few minutes) you can sign back into iCloud on your phone with your @icloud address which will be exactly the same as your old address, except the end is changed to "@icloud". For more info on that confusing craziness, look here: iCloud: About your @icloud.com, @me.com, and @mac.com email addresses - Apple Support


GOOD LUCK! Let me know if this works for you. 😎

Sep 27, 2016 2:30 PM in response to Sunray28

I have same problem as everyone. I have been on the phone over several days with the same Sr Advisor at Apple and he is great! He really is trying to fix the issue and is sending all the info back to the engineers. Today we figured out it is one of my apple ID's causing the problem. I use one to buy stuff and one on my phone. We deleted the one on my phone and put in the other; then we asked my daughter to share and it worked ! We put my old ID back on phone( so I would have everything the same as it always was) and he is telling engineers the latest info. So still not fixed, but much closer now that we know it is not the watch or the phone. I will report back when I get it all straightened out.

Sep 28, 2016 7:53 PM in response to WaxingGibbous42

Well, when I look at Settings>iCloud my email address is neither @me.com or @icloud.com (it's a company email). But when I look at my Apple Watch in the >Devices column, it still shows up as watchOS 2.2.1 - I think that's the main culprit here. On my Settings>General>About of my Watch, it does show watchOS 3.0.


Don't know how to get the iPhone iOS 10 to figure out that my Watch was updated to 3.0....


Any ideas?

Activity sharing not working at all

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