IOS 10 and contact custom ringtones

I have the same problem here with my iPhone 6S Plus. I tried this:

I plugged my iPhone and launch iTunes. Clicked on my device in the top menu, and under where it says 'On My Device' clicked 'Tones'.

Then checked box next to 'Sync Tones' was selected. And I was asked if I agree to removing and replacing your ringtones. Agree, and the sync process will start.

It didn't work.

Same problem here (3 devices in our office)! Custom ringtone for a contact doesn't play. Instead the system wide ringtone is played.

Device reset didn't help.

Bug filed at: https://bugreport.apple.com/

I also have this same issue. Every contact that I have set custom ringtone no longer plays.

The ringtones are working when trying to listen them, but everytime contact calls phone just plays the default ringtone instead.

Have tried restarting the phone, changing ringtones to different ones, etc. but nothing has helped so far.

Same problem here. IPhone 6s, iOS10.0.1 german. Worked perfect under IOS 9.3. Custom ringtones are ignored, only the default ringtone is played.

Guys, you can stop reporting that it is not working for you. It is a known bug.

I have some problem here with my iphone 5

After I update it,my special person call me which i've used to set it with a spesific contact ringtone.

And it won't work anymore, in fact i've check her contact on my contact list, the set is already on with that spesific ringtone which I chose for her. I feel strange and tell myself How come?

read the thread

Still not solved in todays 10.1 Beta

Also not solved in 10.0.2.

Bravo APPLE!

Problem not solved in iOS 10.0.2 It seems like this is not a problem for Apple. It's only a problem for the ones who paid to buy and use an iPhone. Not to the people who earn money selling it.😠

Today I've updated to IOS 10.0.2, unfortunately custom ringtones still don't work......Fixed other minor problems but not that one about ringtones......How long are we supposed to wait for resolving this kind of bug??

I definitely agree with you.....

Same issue here with iPhone 6 and iOs 10.0.2

I'm wondering whether this contact custom ringtones bug in IOS 10.0.2 is about all over abroad not. Here in Italy most of iPhone users have this kind of problem......

Same problem! In iTunes, you can play the ringtone files only. Cannot transfer them to the phone. I believe the mapping of all ringtones have gone, and believe that there is not a fix, because no mapping can be recovered anymore. My Apple! It never happens before in Steve's era! Pity!