Bluetooth Connection Issues ios 10

I feel your pain. I experienced Bluetooth car issues using earlier version of ios 10 (iphone 6 plus) with a rental renault (megaine from memory and probably a 2013-2015 model) in England back in August 2016. A quick Google search of the issue revealled that the issue was widespread and as far as Renault was concerned it was a case of upgrade car firmware, problem persists, dealer consults Renault head office and report back that Apple keeps on changing the Bluetooth specifications.

if Apple make changes to the OS rendering features of the phone useless then the phone is not fit for purpose. Take it back to Apple and require Apple to rectify the fault under your common law and consumer rights. If they can't or won't within a reasonable time then make sure you have evidence of other similar cars / phones affected, give Apple that evidence with a final request to provide a remedy and then exercise your consumer remedies to reject the phone for a refund.

It's a pain but unless consumers hold Apple (and any other manufacturer who supplies dodgy goods or services) to account Apple has no motivation to respond.

I have the same problem with receiving calls. The Bluetooth hangs and crashes, then the phone disconnects. I also get other spotty bluetooth disconnects while doing other things like Siri, music, or nothing at all. I can't quite my finger on the problems, but answering calls with the idrive wheel is unbearable because it is so likely to crash.

apple please work on this!!!

Same here,

Yes, I was deleted 3 times by the moderator.

I was told "We understand wanting to share experiences, but these forums are meant for technical questions that can be answered by the community." and given a warning that I will be restricted using this forums. That's ok admin I think I have provided at least some valuable information to this community which you could not or rather you did not bother to.

I was trying to help the community over here since non of the Apple staff help or provide single comment on this forum.

I tried apple support 4 times. And they were unable to provide a solution to the Bluetooth issue I have. This is the reason we all are here to help each other by sharing our experience and steps followed to resolve the issue.

I have a similar problem with BMW 428i and iPhone 5S version 10.2.1 - the phone rings when connected to the car unit but will not allow be answer the call. I am fine with outgoing calls but cannot accept incoming calls - any suggestions?

B5CMC

THe issue went away in my 2014 BMW 428 when I upgraded to iPhone 7

The iPhone 7 has a different BT radio so when they rolled out IOS 10.2.0 to handle iPhone 7 it broke every else under the sun.

I Was going in saying from the phone kept on disconnecting from my car. Also I was going away on a trip so I bit the bullet and upgraded to the iPhone 7 and the problem went away.

Unboxhype258 wrote:

Try a different car radio maybe it's the car or you could try taking it to the Genius Bar it could be a faulty part inside you r device.

So you recommend buying a different car in the hope that the built-in audio system might fix the problem?

Lawrence...respectfully, you need to read the entire chain. As other users have posted, this issue has been persistent for more than a year with nearly every make a vehicle for all modern years. It has been with factory installed systems and Genius Bar visits have been less than helpful.

Add me to the long list. I'm driving a 2015 Corolla. I am experiencing the very same problems. When I answer a phone call on my steering wheel my 6s plus will freeze and then disconnect and reconnect to car Bluetooth. APPLE CAN YOU HEAR US ?

My guess is Apple does read - else why are posts being deleted from this discussion.

For instance, I replied to a post last week pointing out that these BT issues represent serious defects with some of Apple's Iphone models. I urged readers to exercise their consumer and contractual rights and explained how the NZ Consumer Guarantees Act 1993 would provide a remedy (repair within a reasonable time or supplier has to provide full refund or replacement).

Given no one can provide a technical solution to the issue, my solution is the best practical solution. Nonetheless, my detailed post about obtaining remedies for defective iPhones was deleted (but not an earlier one giving more generic consumer advice)...

If Apple is not deleting these posts, then it must be an over zealous moderator who will not tolerate Apple being called out for its failings. Sad.

"Apple" is not a single entity. It is hundred of thousands of people each with a specific job. A very small number of them are the hosts of Apple Support Communities. But as hosts, even they don't read posts. This is the busiest support forum on the Internet and it simply isn't practical for such a small team to read everything. Instead, anyone with over 150 points has a button to repot posts that might violate the terms of use (TOU). When a post is reported a host will review it and may or may not delete it.

To reach 150 points all you need to do is to help other users. If the original poster of a message marks your reply as Helpful you get 5 points; 10 if your reply is marked Solved. So all it takes is 150 to 300 original posters who liked your reply to reach Level 2 and get your reporting button.

Thanks for that Lawrence,

I appreciate the information about how forum contributors can earn enough points to be qualified and able to "report" posts. Always good to understand how a system works (in this case "system" = "Apple Discussions forums").

However, I disagree with your view that '"Apple" is not a single entity'. Whilst it is of course correct that a large organisation operates by virtue of 100s or 1000s of people each performing a specific job, people are entirely correct to refer to the corporation known as "Apple" as "Apple". Its corporate personality is that of a sole legal entity (putting aside for the moment the proliferation of different trading companies in different companies which Apple carries business on under), that is how it presents itself to the world and that most certainly is how it is branded.

So when posters here speculate that "Apple does not read these posts", it is trite that they mean "employees of Apple do not read these posts." That is a natural consequence of a large single legal entity (Apple) carrying out actions (or in-actions) by the agency of its employees.

At this stage of the discussion I think we have reached the point where we can safely surmise:

1) Large numbers of owners of Apple phones have bluetooth issues with their cars

2) These issues have persisted for some time and affect numerous Apple iPhone models and numerous makes and types of cars.

3) Apple, its employees and the hosts of these discussion threads may or may not read these posts. In any event Apple has done nothing to date to resolve them.

I think that once a diligent user of any product has made reasonable efforts to make their product do what it is supposed to do without success that it is reasonable for that user to raise the issue directly with the supplier (in this case the Retailer, not the host of a discussion forum who may or may not read their concerns and who may or may not report the fault to the manufacturer or supplier who may or may not resolve the issue - but hasn't to date). If the supplier cannot resolve the fault, then the consumer may well have contractual or statutory rights of redress.

All that said, thank you for providing clarification about how these forums work Lawrence.

IOS 10.2 on my 2013 Chevy Equinox continues to cause problems with Bluetooth. I upgraded to a 7 plus in hopes that it might be fixed to no avail. When I answer the call through the car system the call transfers in seconds back to the phone. I am going to have an accident soon trying to press "transfer" on the screen to get the call back to the car. Once it transfers back it stays on my car system. Confirming it was my phone, I had my sister pair her Samsung Galaxy with my car and proved that it was my phone since hers worked fine. How many complaints does Apple need to fix this!

The answer to avoiding an accident is DON'T ANSWER THE CALL. Talking on a cell phone is always a risk, whether it's hands-free or not. And the risk is the same for holding a phone and for talking hands-free.

I have the same problem. 2016 Renault Megan and iOS 10.2.1

The car shows the message "connecting bluetooth audio" but it never connects. I've waited over 15 min many times. Tried resetting network connection, deleting phone and reauthorizing from the car, upgraded to 10.2.1. and still the same issue. Bluetooth works fine for phone calls, but not for music or podcasts.

I finally contacted Apple today after months of not being able to receive calls over my GMC Terrain's speaker. Supposedly Apple knows about this issue with GM vehicles. I also have had to keep pressing the Transfer to Headset link on the screen. Sometimes even that doesn't work. Please fix this issue, Apple! I'm a very spoiled user of this technology.