Level 1

35 points

WatchOS3 - Mickey won't say the time

I've read that with the new Watch OS tapping on Mickey or Minnie will initiate a telling of the time in their voice. So far, I have not been able to get them to say the time by tapping. I have a first generation (pre-Series 1) watch, which hasn't had any issues with prior OS updates. To resolve this issue I've:

Removed and re added the watch face and attempted both Mickey and Minnie.
Ensured that the "Tap to Speak Time" is enabled.
Made sure that Silent Mode is not enabled on the watch.
Turned the Alert Volume all the way up to maximum.
Ensured that other alerts are working - which they are. Alerts for mail, messages, Facebook, and calendar entries all sound off.
Single tapped, double-tapped, and triple-tapped in trying to get them to say the time.
Restarted the watch and tried all the steps again.

I'm stumped. Anyone else having this issue? Is this only an option for the Series 2 watch? Any suggestions that I haven't tried yet?

Apple Watch, watchOS 3

Posted on Sep 14, 2016 3:40 PM

26 replies

CBug70

Level 1

4 points

Oct 20, 2016 1:06 PM in response to benck75

OMGosh - she's talking again!!!!! This time I did nothing between messing with the settings to now. All I did was connect to wifi (normally I leave it off while I'm at my office and just use my data) and then I got side-tracked searching these types of forums for answers, and went back to tap on her and she told me the time!!!!!! Thank you benck75 - waiting with wifi on for her to learn a new "language" did the trick. Thank you. Thank you. Thank you.

lucewood

Level 1

4 points

Dec 14, 2016 8:45 AM in response to res0795d

I have tried all of the suggested options so will have to go back to the Apple Store and see what they suggest. Really annoying as Series 1 worked fine.

Jonathan UK

Level 10

164,015 points

Dec 14, 2016 9:38 AM in response to lucewood

To use the Mickey Mouse or Minnie Mouse watch faces with their Tap to Speak Time feature, follow these steps:

Select the Mickey Mouse or Minnie Mouse watch face:
https://help.apple.com/watch/#/apdb0c5fb937
Check that Tap to Speak Time is enabled:
On your iPhone, in the Watch app, go to: My Watch > Sounds & Haptics - turn on Tap to Speak Time.
When viewing the time on your watch, swipe up on the display to open Control Centre.
Check that Silent Mode is not enabled:
- If the Silent Mode button (crossed out bell icon) is grey / dim, it is turned off.
- Change the audio and notification settings on your Apple Watch - Apple Support
Ensure that your watch has access to Wi-Fi:
- Check that your watch is connected to your iPhone via Bluetooth (Connected + green phone icon) and that your iPhone is connected to Wi-Fi.
- Or, if your iPhone is not currently connected via Bluetooth, check that your watch has connected to a trusted Wi-Fi network as a fallback (Connected + green cloud icon).
- About Bluetooth and Wi-Fi on Apple Watch - Apple Support
Place your watch on the charger, connected to power.
Wait for around 15 minutes (it may take significantly longer) for the voices to download to your watch.
Test by waking the screen and then tapping the watch face.

More information:

Hear Mickey Mouse or Minnie Mouse speak the time - Apple Support

Dec 19, 2016 7:21 PM in response to mliaotroth

I can't believe that it was this simple, thanks!

Dec 27, 2016 2:24 PM in response to res0795d

If they don't speak, you might need to download their voices. Connect your Apple Watch to a trusted Wi-Fi network, then place your Apple Watch on its charger. Wait for about fifteen minutes, then tap the screen again.

AliceDoc

Level 1

4 points

Jan 2, 2017 2:13 PM in response to res0795d

Be sure to turn OFF silent mode in the watch settings

dooslori

Level 1

4 points

Jan 26, 2017 10:12 PM in response to res0795d

Why doesn't Minnie Mouse speak when I tap on my watch?

Jonathan UK

Level 10

164,015 points

Jan 27, 2017 2:51 AM in response to dooslori

dooslori wrote:

Why doesn't Minnie Mouse speak when I tap on my watch?

Follow the steps in my previous reply.

hf1868

Level 1

4 points

Feb 20, 2017 2:03 PM in response to mliaotroth

very helpful.

Ronin2yk

Level 1

12 points

Feb 24, 2017 3:37 AM in response to mliaotroth

Yep that worked as you said no need to reset the Apple Watch just turn the Micky mouse to speak off, I turned my phone off as well. Turned them back on and that's it

Apr 4, 2017 9:52 AM in response to res0795d

I have an Apple Watch 2 and Mickey stopped talking. However, Minnie still worked. After I powered off the watch itself - Mickey worked again.

Kathy

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WatchOS3 - Mickey won't say the time