You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iOS 10 phone app locks up

After updating to iOS 10 the phone app occasionally locks up. I'm forced to quit the app, and reload it. Anyone else experiencing this?

iPhone 6s, iOS 9.3.5

Posted on Sep 14, 2016 5:05 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 18, 2016 4:17 PM

Try holding down these buttons at the same time for at least ten seconds, until the Apple logo appears: a) the Sleep/Wake button and the Volume down button (iPhone 7 and iPhone 7 Plus) or b) the Sleep/Wake button and the Home button (all other models)


If a restart does not help try a System Restore. First backup your device using iTunes. Also import your photos to your computer and copy all important data if possible. Try restoring from backup first and testing it. If it does not help, you may have to restore as New and reconfigure from scratch as the backup could be corrupted. For this reason it is important to have your photos and data saved separately from the backup. Here are the steps for a Restore:

https://support.apple.com/en-us/HT201252

17 replies

iOS 10 phone app locks up

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.