iTunes 12.5.1.21 cannot turn off shuffle

Since downloading the latest iTunes update for Windows I can't get shuffle to turn off anywhere. The shuffle in the top bar (where the songs show as they're playing) is turned off, but the Shuffle All that's next to every album and also on top of the artist page is turned on and I can't find a way to turn it off. I hate shuffle, and I never use it, and I never want to, and yet iTunes apparently wants me to. Any suggestions for what to do?

Windows 10, Issue is with iTunes only

Posted on Sep 16, 2016 12:31 AM

Reply
63 replies

Sep 17, 2016 4:44 PM in response to Flatz

Does this work if you do not want to shuffle anything, at all, ever? That's my issue -- I don't use shuffle nor do I want to and I can't get it to stop. I want to listen to a single artist who has several albums and, prior the the update, I could do that with no issue. Now, it won't work at all. And every time it looks like it's fixed, the next song, artist, or album change proves that it's not.

Sep 17, 2016 5:23 PM in response to JeanneTGC

As far as I can tell, my solution should allow you to play an album straight through without any shuffling of songs. The problem I've discovered is once you reach the end of the album it does not go to the next album by the same artist, it seems to randomly select another artist to start playing. So, for the moment, if you want to play all music by one artist, you'll have to shuffle all of that artist's music with the setup I posted (Controls > Shuffle > ON > Songs, then "shuffle all" for that artist).


There may be an actual solution out there, but I haven't found it yet.

Sep 17, 2016 6:51 PM in response to JeanneTGC

In addition to this problem, and the lack of any artist artwork, I also have the very strange bug where clicking the >> forward/next track button moves to the previous song in the series.


This is so unbelievably buggy. I'm afraid iTunes is going to delete all my music too.


One thing I've noticed; if you go to View>Sort Albums By>Year>Ascending the entire music library disappears. If you then click on "For You" and then back to "Library" the music is back and now the shuffling is off for me and the buttons work again as intended. If I use the View>Sort Albums By>Year>Descending, oddly the bug is back and the >> button makes the music go to the last song in the series and then works it's way up from the bottom.


It's amazing to me that an app can continue to get significantly worse with loss of functionality with each successive generation.

Sep 19, 2016 6:48 AM in response to JeanneTGC

Apple screwed up iTunes good and proper, along with the pictures of the nice microphone in the Artist view now I cannot play a complete album without it shuffling to a random song..nice one, have you heard of UAT ? its User Acceptance Testing and any normal company carries this out prior to any major software changes...I cannot turn off the blue shuffle symbol at all.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iTunes 12.5.1.21 cannot turn off shuffle

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.