iPhone 7 front camera flickering HDR during FaceTime

Today i have recieved my new iPhone 7. During a FaceTime call my video was constantly changing from bright to dark. When i moved the camera focus (early evening brightness) to a bright light just behind me the HDR processing does nog seem to know the correct brightness levels. This caused flickering of my camera image from bright to dark. Not a very nice way of having a FaceTime conversation. Does anyone else have the same issues? Does this need to be resolved in a software fix or can the auto HDR mode be disabled somehow?

iPhone 7, iOS 10, Updated to latest iOS

Posted on Sep 16, 2016 2:01 PM

Reply
99 replies

Nov 4, 2016 8:51 PM in response to Vickynick

Wow. I just got my 7 plus with the 256 GB of storage and this continues to happen. It doesn't always happen but this is absolutely unacceptable since I purchased the phone BECAUSE of it's camera upgrades and features. I take a lot of photos.


If this keeps happening, it interferes with the iPhone Plus's main selling point: it's 12 megapixel camera and the awesome portrait lens.


Apple better find a solution or I will be forced to ask for my money back.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 7 front camera flickering HDR during FaceTime

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.