iPhone 7 front camera flickering HDR during FaceTime

Today i have recieved my new iPhone 7. During a FaceTime call my video was constantly changing from bright to dark. When i moved the camera focus (early evening brightness) to a bright light just behind me the HDR processing does nog seem to know the correct brightness levels. This caused flickering of my camera image from bright to dark. Not a very nice way of having a FaceTime conversation. Does anyone else have the same issues? Does this need to be resolved in a software fix or can the auto HDR mode be disabled somehow?

iPhone 7, iOS 10, Updated to latest iOS

Posted on Sep 16, 2016 2:01 PM

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99 replies

Nov 10, 2016 1:46 AM in response to Vickynick

Just for the record: Same problem here (iPhone 7, 128GB, IOS 10.1.1.)

• Updated to very latest IOS version, factory re-setting and re-back-up: no improvement

• Called Apple Hotline: "Problem unknown – wait for next update"......as usual when they don't have a solution

• Went to Apple store who finally replaced device: same problem; could not test a third unit, as no more stock. Ordered new replacement and await delivery; meanwhile they are checking internal experts for answers.


Looks as if we need to sit this out until a next IOS update, but wondering how many phones are affected; judging the numbers of posts here, its only a smaller percentage....?


Lets keep on posting to make them take this problem seriously.

Nov 11, 2016 11:49 AM in response to Vickynick

I have the same problem. The flickering problem (more precisely, rapid dimming and brightening of the screen) occurs both in video recording (both the front and rear camera) and facetime chatting. I suspect the problem is due to software issues since Skype video chatting is OK for me. I hope the problem would be quickly considered by Apple and we see the correction in the future updates.


Apple! Help us, please!😟

Nov 13, 2016 7:25 PM in response to astronaut001

That's why I'm not taking my phone in to get "serviced", which was recommended on yet another support chat with Apple. I have several issues with this iPhone 7 Plus and I don't understand that these aren't being addressed by Apple. So far I've done everything they've asked, including wasting hours in resetting the thing, setting up as new and so on. Nothing has worked. If new phones have the same problem thenhow on earth will the issue be fixed?

Nov 14, 2016 8:25 PM in response to Vickynick

I got a new iphone 7 + 128g. I am having the same issue. The rotation and switching cameras trick that others mentions stops the flickering during the call. However if I switch to another apps and then back the flickering returns. I repeat the tricks to get it to stop. If I start a new FT call it returns. So the workaround works, but it is annoying. I am at the latest release with a factory install. So I guess we wait and see. I am just reporting to add to the awareness count that there is an issue with these phones.

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iPhone 7 front camera flickering HDR during FaceTime

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