Iphone 7 - Camera freeze on the launch

I was part of the original iPhone 6s camera lag thread as well. My new iPhone 7 256gb does the same thing mentioned in your question/statement. I also reported the bug with the link you provided. This seems to be only happening to the 6s, 6s plus and 7. I've restored my backup on a regular iPhone 6 and this problem did not repeat after over a month of use.

Thanks for taking the time to write this problem up!

I have been having this issue too but with all other apps close.

When the screen is locked, swipe to camera will hang and either open the camera app or just give me a black screen. When unlocking the device and opening the camera app, the phone freezes and resets.

I've also had issues where when the camera app is open the image is really dark like there is an ND filter. Even after closing the app and reopening it happens. Flicking to video and then coming back to Photos seems to works but if it doesn't crash.

This is the first time I've had an issue with an iPhone and I've had every iPhone since iPhone 4. Not what you expect for such an expensive device.

I have an iPhone 7 Plus with iOS 10.0.2.

Present camera freezing problem

iphone7 plus 32 gb

https://www.youtube.com/watch?v=44lUyCcILMw

wherein the same problem

my iPhone 6 plus has the same issue but much more less frequent. My wife's iPhone 7 is doing it all the times, so we miss our 4 months old daughters memorable moments A LOT. Apple, please fix this software issue.

Thanks for writing this up. As a new mom I upgraded to this 7 plus from my 6 so I would have the latest and greatest technology with my camera. Becuase of this issue I have literally missed the photo/video opportunity of catching my sons first steps. Yup that's right apple, had to forfeit one of my most precious memories for this issue. Black frozen screen, over and over and over again. I've missed to many other moments to even discuss. I'm sick to my stomach over this ridiculous issue. It was stupid glitches like this that originally got me to buy an iPhone 4 instead of another Samsung or android phone. I wish I still had my iPhone 6 so I could at least capture our most special moments. PLEASE PLEASE fix this issue apple. I can hardly bare any more disappointment from this device.

I've got iOS 10.1.1 and can hands down say the camera still freezes, locks up and now it starts to reset when trying to take a photo. This is the 2nd replacement iPhone 7 Plus I've had and it's been set up as a new phone and not from a back up. The amount of issues I've had with the iPhone 7 Plus is incredible.

I contacted apple support yesterday. We were able to fix my phone and get it up to snuff. No more frozen/black screen when I launch the camera and the lag between apps and when loading webpages has also improved. The IOS update will not fix this issue for you.

We did an up-to-date backup of my data via iCloud.

I restored my phone back to factory settings while connected to iTunes. We attempted to "break the phone" or replicate the issues I was having by opening up a number of apps that tax your processor (YouTube, weather, etc). We were unable to replicate the issue so I reloaded all my data from the cloud back to my phone. The restore resolved my problems. Had it not, they would have required the phone for service to the hard drive for corruption. It's been over 24 hours and I haven't had my camera freeze once, the phone itself is also running much faster. Thanks to Rick at AppleCare for his help, hope this helps some of you as well.

These two overtly positive posts seem a bit weird. They don't seem genuine and more like planted comments to give a more positive view on the issues with the iPhone 7 Plus.

I'm glad it worked for you but there are issues with the iPhone 7 Plus and it's camera.

Like said in my previous post this is the 2nd handset replaced by Apple. It still locks up, freezes and resets when taking pictures or even when charging.

I know some times things happen and you might get a bad batch but 2 different phones?

This isn't what you expect from a "flagship" phone.

If you look back at my previous post you will find there's nothing "overtly positive" about missing the video opportunity for your child's first steps. The camera issue and overall lack of functionality with my device was both frustrating and heartbreaking for me, personally. However, completing the steps I listed while connected with apple suppport resolved my phones problems. I'm not happy any of this has happened nor am I thrilled I had to spend a Sunday morning talking to someone on the phone and dealing with restoring a brand new device... but it did fix the issue and that's all I was looking for. Now if they could just create a time machine so I could go back to capture all the beautiful moments I have missed.....

It was not fixed by the update of 10.1.1 at all.

I have an iPhone 7 256gb and my wife has an iPhone 7 plus 256gb. Both are running the latest 10.1.1 update. At first the update seemed to fix the camera lag. But after a week or so it has started again. It seems more random than it use to be before the 10.1 update. I use to be able to duplicate it by doing the steps on the first post. Making 5-10 calls and then open the app. Now it seems more random. There are days it won't freeze at all. Its always when I or my wife open the camera to catch a good picture! Then it freezes for 10-20 seconds, or sometimes it will not open at all.

Apple, thanks for addressing this issue in your 10.1 update...BUT it is not FIXED completely. For me it happens less on both my and my wife's phone, BUT it still happens often.

Purchased iPhone 7 Plus in jet black less than 60 days ago. Everything worked perfectly until past 3 days. That's when camera stopped working. Native camera app won't work when launched. Sometimes camera veiwer stays black. Other times it freezes on image. Randomly and occasionally it starts working after several minutes but mostly not. This behavior began for no good reason. I was already on latest iOS version and had done no recent updates before it began.

This same behavior happens in 3rd party camera apps. It also misbehaves with FaceTime. If it works at all during FaceTime, the exposure constantly changes and varies widely throughout call. Both parties see it as it continuously happens.

This is entirely unacceptable and something I've never experienced with an iPhone and I've literally owned every version since original launched.

Help Apple. Don't lose a long standing customer.

My sentiments exactly bought the 7 a month ago and noticed it yesterday.My symptoms are the same as lame-name & apple has no fix for nor have they acknowledged it. It's like dealing with MSFT no wonder the stock price has gone nowhere.They are becoming arrogant & condescending as evidenced by some of the "helper" repiles here.