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Iphone 7 - Camera freeze on the launch

The native camera app of iphone 7 is taking 5-20 seconds to launch.


To reproduce the issue:

1) Open the native camera app.

2) Close the native camera app by pressing a home button (important: do not delete the camera app from the recently used apps in multitasking).

3) Make 5 calls or more, each call 10 sec duration or longer. E.g. call your voicemail to simulate a day calls.

4) After making the calls, open the native camera app from the lockscreen.


The video below demonstrates the issue:

https://www.youtube.com/watch?v=tnhVNhjxfcI

In this video it is 5 seconds freeze on iphone 7 (seen on 1:42 of the video). The camera freeze is related to the amount and duration of the calls, more calls - the longer it takes for camera to launch. The freeze can go up to 20 seconds.


I experience this issue on iphone 7 (ios 10.0.1) and on iphone 6s (from ios 8 to ios 10).

I have very strong reasons to believe, that all iphones 7 and 6s are affected by this bug and it can not be fixed by rebooting, resetting, DFU, new apple id or phone replacement: I tried to do all these steps many times with my iphone 6s and it did not help. This issue can be addressed only by Apple developers.


Please submit this bug to Apple directly under the following link (as it seems that they do not react to our discussions forums): http://www.apple.com/feedback/iphone.html


This thread is designated for iphone 7 and 7 plus.

The same camera problems with iphone 6s are discussed in the following big thread since October 2015: iphone 6s camera lag


The purpose of this thread is to share and spread out the issue, as well as make Apple notice and react to the concerns of its users by fixing this bug.

iOS 10, iphone 7

Posted on Sep 17, 2016 4:13 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 21, 2016 12:14 PM

I was part of the original iPhone 6s camera lag thread as well. My new iPhone 7 256gb does the same thing mentioned in your question/statement. I also reported the bug with the link you provided. This seems to be only happening to the 6s, 6s plus and 7. I've restored my backup on a regular iPhone 6 and this problem did not repeat after over a month of use.


Thanks for taking the time to write this problem up!

20 replies

Dec 10, 2016 2:19 PM in response to dimascer

Another iPhone camera freeze issue here! My 6S Plus had the issue, I got the new 7 Plus and it is doing the same **** thing! Been dealing with this for a long time and it always fails when I need it the most! I have tried everything to fix! Resets, allowed no other apps to use camera etc etc and it still does it! If I miss one more moment because of this I am going to blow a fuse!!! Not to mention all the other weird bugs, this is the worst phone to date!

Iphone 7 - Camera freeze on the launch

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