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"Phone" app freeze on iOS 10

Hello,


I would like to report an issue related to "hangs up" problem on iOS 10, iPhone 5S


PHENOMENON

App does not response or need to wait for few minutes to response.


RELATED APPS

  • Phone
  • Here map


WHAT I DID

The problem occurs after I upgrade my iPhone 5S to iOS 10


If you have any suggestion other than rolling back to iOS 9x, please kindly teach me.


Thank you.


Best regards,

Luck Hoang.

iPhone 5s, iOS 10

Posted on Sep 17, 2016 9:50 AM

Reply
201 replies

Oct 24, 2016 12:51 PM in response to hoangtrunghuy

I Have the same issue on phone/messages/contacts app. I changed my iphone6s with a new one in the Apple Store and I downloaded the iOS 10.1 but nothing changed. These apps freezes and sometimes i have to restart the phone, other times it solves temporary if you close and restart the apps.


I Think that the problem is caused by having many emails and contacts account. I have an outlook, exchange, gmail, iCloud account.

Oct 24, 2016 1:09 PM in response to car3e

I have the exact same issue, Mesaging app freezes before you could click the send button, Whatsapp freezes in the middle of a text conversation. Mine is a iphone 6s on 10.0.2 and the only workaround is kill the app and open it again, at times I am having to reboot the phone too....really irritating ...when this freezing started I have another problem that using the defoult Mail app from apple 90% of my email body contents are zero, where as on a PC mail cliet they are perfect, finally I am having to use the free Outlook app for iphone and it does show all my email contents.

Oct 24, 2016 4:02 PM in response to hoangtrunghuy

I have updated to iOS 10.1... It's still a POS! Bad software making good hardware look like crap!

The phone app continues to freeze and I did a forced update as the Apple Re suggested.

I miss many calls now as it is constantly loosing signal.

When the VM come in I can not use the native app for minutes and even a forced close a restart of the app still requires 30s delay.

I am so frustrated with Apple now.

I have noticed that the Visual Voicemail once that completes the app seems to work again.

THERE IS NO OPTION TO TURN IT OFF!

IMHO: Apple is forcing this to make voice recognition better for Siri but we are all their guinea pigs!

Oct 25, 2016 1:17 AM in response to rstoy99

I have the exact same issue, on an iPhone 6s.


The phone app freezes every time i open it to make a call. Reset / restore does not fix it.
Force closing the app makes it work after a while and possible to do a call.


  • When is Apple going to understand that this is a BUG in IOS10 that must be fixed?
  • What if I need to do an emergency call and the calling app just locks up?

"Phone" app freeze on iOS 10

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