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"Phone" app freeze on iOS 10

Hello,


I would like to report an issue related to "hangs up" problem on iOS 10, iPhone 5S


PHENOMENON

App does not response or need to wait for few minutes to response.


RELATED APPS

  • Phone
  • Here map


WHAT I DID

The problem occurs after I upgrade my iPhone 5S to iOS 10


If you have any suggestion other than rolling back to iOS 9x, please kindly teach me.


Thank you.


Best regards,

Luck Hoang.

iPhone 5s, iOS 10

Posted on Sep 17, 2016 9:50 AM

Reply
201 replies

Oct 26, 2016 8:47 AM in response to hoangtrunghuy

It's not just some random APPS... it is Apps that run using spell check against my address book proper names. When I type a text message and enter mico it shows the prompts including Mico (Mico Djokic) and I cannot select or let it auto-select that name. Total lockup except to double tap the home button and close the app. Over and over, highly repeatable until I powered off and back on. Next time it was my daughter Michelle's name in a FB Messenger app. Close app and retry worked. So it's not all the time and it is not always repeatable on closing the app. But it is proper names from my address book that are used by spell check. Started immediately after IOS 10 upgrade.

Oct 27, 2016 9:35 AM in response to varunrs

As I mentioned in my earlier post here, disabling non-iCloud contacts does solve the problem but then you need to figure out what you are going to do when you have contact in multiple accounts.


For example having a GMail account and an Android phone as well will in essence block you from having the same contacts shared between the two. If you have a Mac you can manually try to keep the accounts in sync. Especially when you've created a new contact on your phone (exists on your iOS, is not synced with Gmail and is not available on your Android).


Either way, we should not be treating this anything else but a bug for Apple to solve. At the very least the Phone.app should not be crashing (or freezing).

Oct 27, 2016 9:47 AM in response to GeorgeVl

Could not agree more.


I advice people affected by this bug to contact Apple support and put some pressure on them. I did today.


Ideally, something/anything/nothing should be able to cause, in my opinion, the most important function on a phone to crash/freeze!


As a sidenote; maybe they want us to accept that phones, in the future, does not need a Phone.app as we obviously dont need a jack?

"Phone" app freeze on iOS 10

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