iPhone 7 Bluetooth connectivity with Ford SYNC malfunctions

I have had the same issues with my iPhone 7 plus, with ford explorer 2015 (Sync my touch). I tried everything but still had same issues. Recently updated my phone to 11.0.3, and it seems the issue is resolved, however i wont bet on it. I still need to try for the next few days, take at least 5 or 6 calls from my car, before i confirm apple has fixed this.

It really is frustrating to be honest.

Thank you to everyone for sharing their experiences. I am still staying on 11.0.1 for now, but I suspect 11.1 will be out soon and I will likely test that out. 11.0 and 11.0.1 have absolutely solved my Sync handsfree issues for me and I am just hoping they don't break this again in future updates. This thread will be important to everyone moving forward to hear how others experiences are with updates. Please keep providing your experiences.

Derek

I have had the same issue with my Ford. My iPhone 7 always worked but a few days ago it decided to to stop working on my BT. I did everything to try and connect but nothing worked. Eventually I decided to disconnect the battery of my car which ultimately rebooted my whole system. I immediately was able to connect my phone to the BT and it works perfectly again. My main issue was not being able to pick up sync on my phone.

I have the same trouble with my new Iphone 7, i had an iphone 4s and all worked well conecting with my sync in my 2015 ford F150 but when i switched from my iphone 4 to my iphone 7 it wont connect ! i also have tryed all of what you tred to make it work and even reset my ford sync by pulling the fuse but to no avail. Iphone needs to fix the problem !

I have been looking for someone with the same problem as me but can't find anyone with exactly the same issue, I've seen a lot of people with sound quality issues but my problem relates only to connecting calls on SYNC in my Focus 2013. I can play music via BT no problem and can initiate a call using voice command but as soon as the call connects it 'unsyncs' and the call routes back to my iPhone 7 plus. It still shows on the display that the call is in progress and even tells me the name of the person I'm speaking to/call duration etc. but the sound won't play through the car. If I try to switch part way through a call it fails and if I give up and put it on loudspeaker then try to switch to SYNC it reverts to the phone again. As soon as I disconnect the call my music or podcast will immediately re-commence. I have unpaired my phone, factory reset SYNC but no joy. I'm on iOS 11.2 Very frustrating...

I finely solved my connectivity issues by deleting my phone on my sync then went to my iPhone 7 and in the bluetooth area i choose ignore this sync and went back and reinstalled it on my ford f150 and this time it synced fine

I have a 2012 F250 and after upgrading last Friday to 11.2 I have the same problem with the phone calls however I cannot get my phone to connect for music via bluetooth and it won't even play music when I use the USB port in the truck and try to play that way. I have tried disconnecting my device and reconnecting, I've tried resetting the network settings on the iphone. Nothing works.

I'm from The Netherlands. IT should be under settings. This is how it should look like:

Yes, similar issues with Bluetooth connection on iPhone 6.

In attached picture is the sync version.

I have the same issue with a 2014 Fiesta ST, using an iphone 7+. I tried returning the phone. The replacement has exactly the same issues. I would love for a software update to fix this.

Exact same problem in my 2013 Ford Taurus with Sync 2. Would love to know of a fix!

I don't have a solution, but I do notice that although the problem exists with the phone in any state, it seems to be exacerbated by running any app that uses the phone's GPS antennas.

For now, I have been going through the extra step of plugging my iPhone 7+ into USB every time I get in the car. The BT phone connection might still drop eventually, but at least I can use navigation and listen to streaming music stations without the random skipping, stuttering, and dropping of connection. BT has now become dangerous and is going to get someone killed in a car accident.

I can't wait for an iOS update that will fix this.

I can't wait for an iOS update that will fix this.

Maybe it is a SYNC update that is needed.