iPhone 7 Bluetooth connectivity with Ford SYNC malfunctions

I finely solved my connectivity issues by deleting my phone on my sync then went to my iPhone 7 and in the bluetooth area i choose ignore this sync and went back and reinstalled it on my ford f150 and this time it synced fine

I have 2015 F150 and recently upgraded from iphone 6 to iphone 7. Same bluetooth disconnect problem while talking on phone everyone else has described while my iphone 6 was flawless for 2 years. My wife and I upgraded at the same time (about 6 weeks ago) to A1778 models with T-Mobile. I have done everything Apple requested including reset, restore, etc. with no solution. I have now triple confirmed that while my phone has the problem, my wife's phone works flawlessly when used in the exact same way back-to-back. The only difference between the 2 phones is rose gold vs jet black which I hope is not the problem because, well, I don't want a rose gold phone. Apple is sending me a new phone and I will let you know what happens. Thanks to everyone for helping figure out this obvious hardware problem.

I have had the same issue with my Ford. My iPhone 7 always worked but a few days ago it decided to to stop working on my BT. I did everything to try and connect but nothing worked. Eventually I decided to disconnect the battery of my car which ultimately rebooted my whole system. I immediately was able to connect my phone to the BT and it works perfectly again. My main issue was not being able to pick up sync on my phone.

I am happy to report that iOS 11 has resolved the issues with my iPhone 7 Bluetooth and SYNC. I fear that it could break in future updates, but extremely happy that it appears to be resolved at this time.

Upgrading to IOS11 seems to have solve the problem. I haven't got a disconnection for the whole of yesterday.

Anyone else tried this? I will continued to monitor and see.

Solved for me too. Since the upgrade no more drop calls.

Have you already upgraded to 11.0.2? I m still in 11.0 just because i m not sure if it will continue to work.

Since 10.3 release sync 2 and sync 3 are having issues and no fix has been sent apple needs to get their game straight and creating bugs like windoe

Avoid 11.0.2. Bluetooth functionality is atrocious.

So my IPhone 7plus was working fine with the ford explorer I am renting in the UAE and now it does not - by which I mean the phone is communicating with the car, but no sound is coming out. The same is true for the Phone. I used to be able to plug the phone in as a USB device (after turning bluetooth off) and it gives the same result -- connected but no sound.

- i have IOS 10.3.3 (14G60) - I cannot remember when it upgraded, but I am guessing it was quiet recently. I see that version 11 is now available -- so here we go. I hope to have the same success as others.

That’s very interesting simonb1964.... Thank you for adding some very strong evidence to back up my observations. I will be trying the beta.

After their failed diagnostic attempts, the best both Ford and Apple support could suggest was a workaround involving plugging the phone into a USB port. It does allow me to hear Apple and Google maps through SYNC—but c’mon....no BlueTooth? How’s that “customer experience” now?!

To make things even more frustrating for users, this is apparently

a problem that goes back years and resurfaces every now and then seemingly correlated with new iphone releases.

Anyway, I remain optimistic that non-beta ios 11.1 will help out a lot of users. Best of luck people!

I have 11.0.3 and it works fine now...

It is NOT sync causing the issue. Other manufacturer's phones work well in both of my Ford vehicles, as did older iphones. There is a problem with Bluetooth connectivity. I am on Ford Sync 3 (v.2.0) and have an iphone 7 (ios 11.0.3 latest!!), today's date is Oct 23rd, 2017--AND THIS IS STILL AN APPLE PROBLEM. My sister's Samsung Galaxy works well in her Ford Fusion, and in my two Ford vehicles. Friends with other brand phones have no trouble connecting and hearing their map app's audio through SYNC.

IT IS DEFINITELY APPLE. Exactly how many years does it take to fix this??

I have the same trouble with my new Iphone 7, i had an iphone 4s and all worked well conecting with my sync in my 2015 ford F150 but when i switched from my iphone 4 to my iphone 7 it wont connect ! i also have tryed all of what you tred to make it work and even reset my ford sync by pulling the fuse but to no avail. Iphone needs to fix the problem !

I have a 2012 F250 and after upgrading last Friday to 11.2 I have the same problem with the phone calls however I cannot get my phone to connect for music via bluetooth and it won't even play music when I use the USB port in the truck and try to play that way. I have tried disconnecting my device and reconnecting, I've tried resetting the network settings on the iphone. Nothing works.

I am on 11.0.1 now with no issues. I may do 11.0.2 tonight, but I am hesitant because it is so nice having handsfree calling back in my car.