silvio j

Q: iPhone 7 Overheating

My new iPhone 7 overheats as soon as it starts to play video, download files, or play music. It even heats up when I'm taking photos.

 

I found the following article given a fix. I reseted the phone and started as a clean, new phone setup and still heats up.

Here is a quote of the article:

How to fix the Apple iPhone 7 and iPhone 7 Plus overheating problem with these solutions:

  • There could be a good chance that a third-party application is the cause of the overheating Apple iPhone 7 and iPhone 7 Plus. The best way to check this issue is by holding down power and Home button until the screen goes black then remove finger from home while continuing to hold power. Once you see the Apple logo-hold the volume up button until the springboard loads. If the device is in Safe Mode the tweaks will be gone under the setting menu. If the problem is gone then you know it’s being caused by a third-party app. You can try uninstalling one by one to track it down or go for a factory reset.
  • Before you factory reset the Apple iPhone 7 and iPhone 7 Plus, it’s recommended to wiPe the cache partition of the smartphone (Learn how to clear the Apple iPhone 7 and iPhone 7 Plus cache). Select on Settings > General > Storage & iCloud Usage. Then select on Manage Storage. After that tap an item in Documents and Data. Then slide unwanted items to the left and tap Delete. Finally tap Edit > Delete All to remove all the app’s data.

 

Is anyone else having this problem, and do you have a fix or solution?

Thanks,

Watch Sport 42MM (1st gen), iOS 10

Posted on Sep 17, 2016 6:25 PM

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Q: iPhone 7 Overheating

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  • Helpful answers

  • by smilberg,

    smilberg smilberg Sep 19, 2016 3:58 PM in response to silvio j
    Level 1 (4 points)
    Sep 19, 2016 3:58 PM in response to silvio j

    I am having the same issue. I noticed my iPhone 7 was getting REALLY hot when I was restoring all my data from iCloud. I tried a restore, then even exchanged my iPhone for a new one and the heat problem is still there. I'm thinking it's iOS or app related.

  • by Gokulkrish,

    Gokulkrish Gokulkrish Sep 21, 2016 12:41 PM in response to silvio j
    Level 1 (4 points)
    Sep 21, 2016 12:41 PM in response to silvio j

    I have noticed similar problem too. I had played around with my Settings on the phone and after a while my phone got so hot. And then when I listened to Music, the battery started draining so fast. For each song, like 3-4 % were down. Not sure if all of this model has this problem. I get this problem even when I use Facebook App

  • by jsimpsonlee03 ,

    jsimpsonlee03 jsimpsonlee03 Sep 21, 2016 3:14 PM in response to silvio j
    Level 1 (4 points)
    Sep 21, 2016 3:14 PM in response to silvio j

    I am also having this problem. I JUST got the phone activated YESTERDAY NIGHT! I am on the phone (not even playing with it or using any apps) and it's super hot!! I wonder if Apple is going to fix this!!!! I paid way too much money for this phone for it to be overheating not even after a full day of use (I was i clinical all day so I haven't even touched my phone).

  • by Dswillig,

    Dswillig Dswillig Sep 22, 2016 7:49 PM in response to silvio j
    Level 1 (4 points)
    Sep 22, 2016 7:49 PM in response to silvio j

    My gets overheated when charging... and when at regular use also, but when chargin it feel that it's going to burst... scary

  • by psikofunkster,

    psikofunkster psikofunkster Sep 23, 2016 7:26 AM in response to silvio j
    Level 1 (73 points)
    iPhone
    Sep 23, 2016 7:26 AM in response to silvio j

    But it is still 40% more powerful than the iphone 6s!

  • by Briansyddall,

    Briansyddall Briansyddall Sep 23, 2016 7:27 AM in response to silvio j
    Level 6 (8,640 points)
    Apple Watch
    Sep 23, 2016 7:27 AM in response to silvio j

    Hi

    l Would make an appointment at apple store

    For check/ replacement .

    If it,s just warm thats find if its hot make an appointment .

    Cheers

    Brian

  • by Xandershaw,

    Xandershaw Xandershaw Sep 23, 2016 12:28 PM in response to silvio j
    Level 1 (4 points)
    Sep 23, 2016 12:28 PM in response to silvio j

    I got my first iPhone 7 32GB on 16th, took it to Apple yesterday, 22nd, for an exchange and now am having the same problem with the replacement.

     

    I hope it's iOS 10 and can be fixed...

  • by applesiddartha,

    applesiddartha applesiddartha Sep 23, 2016 11:03 PM in response to silvio j
    Level 1 (4 points)
    iPhone
    Sep 23, 2016 11:03 PM in response to silvio j

    Did it work? I would like to know before investing time and energy to trying it.

  • by azatava,

    azatava azatava Sep 24, 2016 9:20 PM in response to silvio j
    Level 1 (4 points)
    iPhone
    Sep 24, 2016 9:20 PM in response to silvio j

    Me too! Brand new iPhone 7, overheats when in use and battery runs down fast.

  • by hendryyeh,

    hendryyeh hendryyeh Sep 25, 2016 12:06 PM in response to silvio j
    Level 1 (4 points)
    iPhone
    Sep 25, 2016 12:06 PM in response to silvio j

    Charged my iPhone 7 before going to bed last night. Woke up and saw the battery was at 57%. It was overheating to be hold. The screen showed "iPhone needs to cool down before you can use it". Turned off all the apps and the power and waited until it cools down. However, when I plugin the charger, it is getting hot again. Really scary and is considering to bring it to apple store for diagnosis.

  • by Xandershaw,

    Xandershaw Xandershaw Sep 25, 2016 12:40 PM in response to silvio j
    Level 1 (4 points)
    Sep 25, 2016 12:40 PM in response to silvio j

    Mine (my second 7 32gb following Apple replacing my first without question) hasn't overheated since I updated to 10.0.2 and turned off Emergency SOS in privacy>Location services>System services

     

    Could be coincidence...I'll continue to monitor.

     

    Everyone: just take it back to Apple and get a replacement. At least they'all know you're having problems. The more people that do that, the more attention it brings to the issue.

  • by hendryyeh,

    hendryyeh hendryyeh Sep 25, 2016 4:58 PM in response to silvio j
    Level 1 (4 points)
    iPhone
    Sep 25, 2016 4:58 PM in response to silvio j

    This issue seems resolved after updating to iOS 10.0.2