iPhone 7 Overheating

My new iPhone 7 overheats as soon as it starts to play video, download files, or play music. It even heats up when I'm taking photos.


I found the following article given a fix. I reseted the phone and started as a clean, new phone setup and still heats up.

Here is a quote of the article:

How to fix the Apple iPhone 7 and iPhone 7 Plus overheating problem with these solutions:

  • There could be a good chance that a third-party application is the cause of the overheating Apple iPhone 7 and iPhone 7 Plus. The best way to check this issue is by holding down power and Home button until the screen goes black then remove finger from home while continuing to hold power. Once you see the Apple logo-hold the volume up button until the springboard loads. If the device is in Safe Mode the tweaks will be gone under the setting menu. If the problem is gone then you know it’s being caused by a third-party app. You can try uninstalling one by one to track it down or go for a factory reset.
  • Before you factory reset the Apple iPhone 7 and iPhone 7 Plus, it’s recommended to wiPe the cache partition of the smartphone (Learn how to clear the Apple iPhone 7 and iPhone 7 Plus cache). Select on Settings > General > Storage & iCloud Usage. Then select on Manage Storage. After that tap an item in Documents and Data. Then slide unwanted items to the left and tap Delete. Finally tap Edit > Delete All to remove all the app’s data.


Is anyone else having this problem, and do you have a fix or solution?

Thanks,

Watch Sport 42MM (1st gen), iOS 10

Posted on Sep 17, 2016 6:25 PM

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Question marked as Top-ranking reply

Posted on Sep 25, 2016 12:40 PM

Mine (my second 7 32gb following Apple replacing my first without question) hasn't overheated since I updated to 10.0.2 and turned off Emergency SOS in privacy>Location services>System services


Could be coincidence...I'll continue to monitor.


Everyone: just take it back to Apple and get a replacement. At least they'all know you're having problems. The more people that do that, the more attention it brings to the issue.

156 replies

Sep 25, 2016 12:06 PM in response to silvio j

Charged my iPhone 7 before going to bed last night. Woke up and saw the battery was at 57%. It was overheating to be hold. The screen showed "iPhone needs to cool down before you can use it". Turned off all the apps and the power and waited until it cools down. However, when I plugin the charger, it is getting hot again. Really scary and is considering to bring it to apple store for diagnosis.

Sep 29, 2016 10:34 AM in response to silvio j

I got my iPhone 7 Plus on 9/27 and at first everything was fine. Then it started dropping calls. Later in the day the battery starting draining really fast and I couldn't get it to charge. That is when it started to overheat. I turned it off for an hour and it still was hot to the touch and the battery drained by 20% and it was powered off. Every time I try to charge it the phone overheats. I had all apps closed down and just had it in my purse when I grabbed the phone it was red hot and once again I had the temperature warning. I even tried upgrading to 10.0.2 and it didn't fix it. The only time I could get the phone to cool down was when the battery finally drained completely. When I tried to charge it again it got hot. I am very disappointed with this phone. Worse iPhone I ever owned.

Sep 29, 2016 1:46 PM in response to dpeters55

Reboot the phone via Power button and Lower Volume button. Also, are you working from a backup file? If so, I'd recommend keeping the backup on your computer, but restore it brand new to see if it's fixed. I've been having heat issues and battery draining quicker than my iPhone 6 despite the 7 having more processing power and battery life... Will try to let it sit it out for a couple of days, then will restore as brand new phone. If all else fails, am returning it. Good luck.

Oct 21, 2016 3:47 PM in response to RPS71

I have had the same problem. When I got my iPhone 7 Plus towards the end of September, I had it plugged into my computer and was restoring from the cloud onto my phone. I noticed it was getting extremely hot. Not warm, HOT. I immediately called Apple. The tech said that it could be due to the fact that the processor was working hard and for a while to restore everything from the cloud to my phone and it shouldn't do that anymore once everything is restored on the phone and I use it everyday. She asked me "how hot" it was. I told her that when I put it up to my face, it was extremely hot, I couldn't hold it in my hand long. She then said 'well if you put it to your face will it give you a burn?" (That question started getting me mad considering we're talking about a BRAND NEW $900+ phone and she's talking what degree of hot the phone was) I told her I didn't hold it to my face long enough to find out but I felt that had it been in the case I bought, it would have started to melt it. By then, it was done restoring and I did notice it starting to cool down. She took notes and said that it's all on record if I have the problem again. I did notice 2 days ago when I was just using it to check mail & go on FB that it was starting to heat up again. Not quite as hot as when I first got it, but it was warmer then it should have been. If it does it again, I'm either calling them up again or going to Apple store for another phone. Now that I'm seeing how many others are having this problem, I'm getting very mad.😠

Dec 7, 2016 3:26 AM in response to silvio j

I Have IPhone 7 plus 128gb and I noticed overheating when I used YouTube. Also my battery drained very fast. Updated to latest iOS and restarted phone couple of times. Switched off refreshing of apps in background as it seemed it was using battery when app left open. But with new phone of this range that should not happen. My iPhone 6 Plus was working better. I think it might be the same problem what Samsung note 7 had but just not that bad. I did not see this problem mentioned on apples support page. No wonder, people would stop ordering.

Dec 12, 2016 6:25 AM in response to slimsal

Thank you. I have my new IPhone over one week now and the overheating problem did not occur anymore. Not sure what made that. My battery is better as well. I have to mention that I switched off apps background refreshing and restart my phone couple of times. I did not delete YouTube but I will if the overheating starts again. I did not have problem during charging of my phone even from not genuine apple cable ... just for info here.

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iPhone 7 Overheating

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