iPhone 7 Overheating

Nour.A wrote:

Me too and I'm so disappointed.. it seems a lot of people have the same issue and Apple doesn't do anything in this regard!

Apple won't do anything about any problems you have unless you let them know. And posting in this forum isn't letting them know. If you have a problem with your phone use the Contact Support link at the top of every page. Better yet, install the Apple Support app on your phone, and you can use it to contact support directly.

However, I'm not sure what your "issue" is. There are several mentioned in this thread. The most common one is the phone gets warm. That is completely natural and expected. It is only an "issue" if it gets so hot that it displays an overtemperature message and shuts down. Does yours do that? If it does, you must contact Apple, because there is a hardware problem with your phone.

If you go to said App that your using in mycase it was YouTube (Settings, YouTube) and remove Camera and micofone access it should stop the overheating seems to be bad coding that the Apps are running the camera while your watching video hence the heat is around the camera, that should resolve the heating issue.

There’s a 99% chance this is due to the YouTube app. This happened twice in the past 11 months, both after an iOS update. If you read the rating/reviews of the app in the App Store you’ll read many people reporting the same issue. It’s a very common problem with this app that keeps on reoccurring. Almost makes you feel they are doing this on purpose because they hate iPhone. This is the only app that has ever caused this issue for me and I’ve been an iPhone user for over a decade.

This is the fix. First remove the app. Next do a soft reset by holding the power and volume down buttons at the same time till it restarts. Do that after the phone batter has completely drained and you have fully charged it. Remove from charger after the phone restarts. Simply removing the app will only fix the heating issue, the battery will continue draining quick because it requires recalibrating.

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I have the same issue. I went to settings and found out that the YouTube app is consuming a lot of battery for “background activities”.

For now I avoid using the app and use the web. I hope apple can work with google and figure out a solution soon

To fix the heat up issue that iPhone X , iPhone 8 and iPhone 7 users should keep updating to latest version of YouTube. Some user reported that after upgrading the new release of iPhone the issue is not seen anymore.

that feature of holding a power button and home button is not working on my iPhone 7 i m running version 11.1.1! Problem is that when i click photos or take videos or play some hardcore graphics game suddenly my phone gets heat-up and it get too hot i m worried that it might have blast ! And i m not using any untrusted Apps which is under third party, Should i concern to apple service? or i should wait for the next update? (from India)

Mine started doing the exact same thing getting hotter over time, yet showed no kernel panics. Continual resets, even hard fresh installs did nothing. Went in for a swap, "genius" said not hardware related, try installing as a "new iPhone" after a full reset. This made it worse to the point it burned my hand when trying to manually sync photos outside the Apple case.

It was overheating and the screen going black/dark after calls, iMessage, etc. Not having any non-core Apple apps soled nothing. Black was a bad idea, it just makes a badly designed heat dissipation system worse. This is a known flaw.

To add insult to injury, I couldn't get a loaner phone, wouldn't sell a new one for some reason because the "Safety Team" needed to be contacted. So, I had to go pay full retail for an unlocked Android to have a working phone.

I had a problem with my iPhone 7 overheating this morning and throughout the day. I could barely use it and every minute or less, it would send me back to the locked home screen. The power was being drained at an incredible rate as well. I could hardly keep it charged. I ended up going into my settings -> general -> reset and selecting "Reset All Settings". This almost instantly caused my phone to start cooling down and all apps started working and the phone was not acting up. It also started charging again! Hope this helps someone.

I have the same problem. When I’m on a phone call it heats up really quickly. Sometimes it heats up when I not even doing anything. This is very frustrating because the battery drains very quickly and it angers me because this phone is $700 but keeps over heating.

I had the same today, getting hot and keep shutting down to home scree, I done what you said and it cured the proble, I then thought I would do a full factory reset and restore using an iCloud back up, it Restored ok but when it was half way through restoring the apps it went back into its gett hot and shutting down to home screen log on, I had to then do the reset all settings again and now not shutting down, I will wait for the apps to restore and do the latest update 11.2.1 and see how it goes.

Omg same thing EXACTLY THE SAME THING is happening to me right now. My first replacement they gave me had temperature issues , it showed a temperature warning icon on the screen and it was pretty scary. They replaced it for me and thought I was all good. The second device they gave me ended up having vibration and 3D Touch issues. When someone would call me it wouldn’t vibrate. The charger I received in the box randomly stopped working on this phone and it stated this accessory isn’t compatible or something like that. I returned to the apple store after one **** of a show speaking with numerous people in apple support. Finally they offer to replace it again but I had no hope. Sure enough this phones having temperature issues and also the speaker st the top randomly either shut off or went quiet and when playing music it only goes to the bottom one mostly making the audio sound unequal similar to the 6s I had where it was just down firing speaker. Now I just got off the phone with them because they said there isn’t any warranty left on this REPLACMENT DEVICE meanwhile its only 2 weeks old. Either way if they replace it or not I have no hope for this refurbished warranty. They just changed the words around I still believe it’s a referbished device. Fingers crossed , maybe fourth times the final one! I’m tired

Unfortunately Apple does not have any shops in Thailand and no iPhone service center. Despite having one year guarantee, Apple do not service or repair or exchange iPhones in Thailand, because they have no service repair center. Once you buy an iPhone here, you have no support. I found this out when i called them and they said they dont have a repair center, and i asked then how on earth can they fulfil the one year guarantee terms? The Apple Thailand assistant hung up on me with that unanswerable question. indeed, she was in Singapore, because Apple Thailand feed all their stuff to Singapore Office to handle. Singapore Apple service station wont service any iPhones bought outside of Singapore.

Same here! It was charging for a while when I picked it up to answer a skype call and actually burned my fingers. It was displaying temperature warning and was so hot that I could not even hold it.

Now when I try to charge it, even when the phone is off, it still heats like crazy, takes a day to charge till 80% and loses all this charge in an hour, even when off. Latest iOS 11.2.6. Factory reset does not help.

Dad that it's out of 1-year warranty already. Apparently Apple become one of those manufactures who design products to outlive warranty for just a little bit.

It sounds like something failed in the phone, probably the chip that controls charging. While this can happen randomly, most often it is the result of using a poorly regulated USB power source. It can also be caused by a battery that has failed suddenly, again, either randomly, or as a cascading failure due to the failed charger chip.

Thanks for the explanation! This sounds logical. I use original iPhone charger and wire, but they can fails as well.

What worries me is what could happen if I didn't had this Skype call at 2.00AM. Would it burn a hole in my table? Would it heat to a point where battery explodes and sets my house on fire? Can I sleep safe while my phone is charging?

And where I live there are no service centers capable of replacing iPhone parts (that's why I prefered Apple - their devices were proven to work for many years trouble-free in Jobs times). I'm now considering running a "test charge" with a thermometer attached and filming it. Somewhere safe.