iPhone 7 Overheating

My new iPhone 7 overheats as soon as it starts to play video, download files, or play music. It even heats up when I'm taking photos.


I found the following article given a fix. I reseted the phone and started as a clean, new phone setup and still heats up.

Here is a quote of the article:

How to fix the Apple iPhone 7 and iPhone 7 Plus overheating problem with these solutions:

  • There could be a good chance that a third-party application is the cause of the overheating Apple iPhone 7 and iPhone 7 Plus. The best way to check this issue is by holding down power and Home button until the screen goes black then remove finger from home while continuing to hold power. Once you see the Apple logo-hold the volume up button until the springboard loads. If the device is in Safe Mode the tweaks will be gone under the setting menu. If the problem is gone then you know it’s being caused by a third-party app. You can try uninstalling one by one to track it down or go for a factory reset.
  • Before you factory reset the Apple iPhone 7 and iPhone 7 Plus, it’s recommended to wiPe the cache partition of the smartphone (Learn how to clear the Apple iPhone 7 and iPhone 7 Plus cache). Select on Settings > General > Storage & iCloud Usage. Then select on Manage Storage. After that tap an item in Documents and Data. Then slide unwanted items to the left and tap Delete. Finally tap Edit > Delete All to remove all the app’s data.


Is anyone else having this problem, and do you have a fix or solution?

Thanks,

Watch Sport 42MM (1st gen), iOS 10

Posted on Sep 17, 2016 6:25 PM

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Question marked as Top-ranking reply

Posted on Sep 25, 2016 12:40 PM

Mine (my second 7 32gb following Apple replacing my first without question) hasn't overheated since I updated to 10.0.2 and turned off Emergency SOS in privacy>Location services>System services


Could be coincidence...I'll continue to monitor.


Everyone: just take it back to Apple and get a replacement. At least they'all know you're having problems. The more people that do that, the more attention it brings to the issue.

156 replies

Sep 29, 2016 4:11 AM in response to silvio j

Just got my Iphone 7 plus 128GB yesterday afternoon. I was in the process of restoring my setting from the Icloud and left the store because it was taking longer to restore. The reps said once your home and connected to the WIFI, it will continue to restore from there. I got to my car; plugged in my cable charger. I have noticed within 5 minutes or so, the back of the iphone near to the camera lens heats up (warm). I said, "a $938.00 brand new iphone behaving as such rightaway!" cannot be right. When I got home, i tried charging the phone via the wall charger, and it also heats up. I need to bring this back to the apple store ASAP. feeling a bit disappointed. I hope Apple could find a way to fix this... I hope its not a hardware issue like it had to my Iphone 6 plus' (touch screen IC's issue).

Sep 30, 2016 8:45 AM in response to dpeters55

Did you get yours at Apple or via your wireless carrier? I'm on my replacement one since Wednesday. Yesterday, I reset my network settings. Followed by deleting all apps, reboot phone, reinstall app fresh, reboot. When I run this Sleep Cycle app, the iPhone 6 drained by 26% in 8h23m, while the iPhone 7 was drained by 40% while both are on airplane mode. Still same issue. This morning, I reset my iPhone 7 to factory settings. When it's charging it's still warmer than all my other iPhones I've previously owned. I'll reinstall the apps and will use it for a few more days. If that really fails, I would have to return the iPhone 7. I'd go through Verizon, but would Apple be able to replace this instead of me resorting to a refurbished version? It's likely I'd have to return completely till they figure it out. It would be a big disappointment, but it's a brand new phone, not to mention it's my second one because Verizon replaced the 1st iPhone 7 with heating up issues. Have you guys had any luck with yours recently?

Oct 2, 2016 9:41 AM in response to mero1980

Mero1980, are you working from a backup? If you are, then I'd recommend starting fresh without restoring from your backup in case it has incompatible files that some of the developers have yet to updated for iOS 10.0.2. Then give it 24-48 hours and see how it performs with heat and battery life. Although, I wiped out my new iPhone 7 and started off as fresh, it is still warm, but just not as bad. Same thing cannot be said about battery life as it still *****! haha. I'll just have to monitor my usage before I go complaining to Apple. They would've asked if you've done so and so. I could at least tell them, yep. Good luck.

Feb 2, 2017 6:07 PM in response to Monica_clouds2

I wouldn't do that if I were you. Apple Stores lie now and will try and give you a new phone. The problem is that they will give you a refurbished phone. They will lie and say it isn't but it is. So they take your brand new phone that you paid a hole bunch and give you a repaired one. The worst part is that the problem doesn't go away. So they get a new phone just by lying and give you a broken used one.

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iPhone 7 Overheating

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