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Level 2

213 points

iPhone 7 Overheating

My new iPhone 7 overheats as soon as it starts to play video, download files, or play music. It even heats up when I'm taking photos.

I found the following article given a fix. I reseted the phone and started as a clean, new phone setup and still heats up.

Here is a quote of the article:

How to fix the Apple iPhone 7 and iPhone 7 Plus overheating problem with these solutions:

There could be a good chance that a third-party application is the cause of the overheating Apple iPhone 7 and iPhone 7 Plus. The best way to check this issue is by holding down power and Home button until the screen goes black then remove finger from home while continuing to hold power. Once you see the Apple logo-hold the volume up button until the springboard loads. If the device is in Safe Mode the tweaks will be gone under the setting menu. If the problem is gone then you know it’s being caused by a third-party app. You can try uninstalling one by one to track it down or go for a factory reset.
Before you factory reset the Apple iPhone 7 and iPhone 7 Plus, it’s recommended to wiPe the cache partition of the smartphone (Learn how to clear the Apple iPhone 7 and iPhone 7 Plus cache). Select on Settings > General > Storage & iCloud Usage. Then select on Manage Storage. After that tap an item in Documents and Data. Then slide unwanted items to the left and tap Delete. Finally tap Edit > Delete All to remove all the app’s data.

Is anyone else having this problem, and do you have a fix or solution?

Thanks,

Watch Sport 42MM (1st gen), iOS 10

Posted on Sep 17, 2016 6:25 PM

Best reply

Lawrence Finch

Level 10

204,134 points

Posted on Aug 12, 2017 8:16 AM

Let's rank your symptoms in order of importance:

1. WiFi greyed out

2. Phone getting warm

It's a little like saying:

"I've got this itch on my back that I can't reach."

"By the way, that shark just bit off my foot"

The first indicates a serious hardware problem with your phone. Anything else is irrelevant. You should start here: If Wi-Fi is grayed out or dim on your iPhone, iPad, or iPod touch - Apple Support

View in context

156 replies

Mar 9, 2018 5:20 AM in response to sergeyfrommedford

The phone would have shut down before it got hot enough the damage your table. Apple has not had a problem with batteries catching fire. The worst that has happened is the battery has expanded and forced the screen up. Apple usually will replace the phone for the cost of a battery if that happens.

Mar 14, 2018 8:52 AM in response to silvio j

my phone gets overheat when I turn my personal hotspot on

on ios10 i didnt have this problem but now i cant use my phone for more than an hour when its hotspot!

i dont know that should i do since there is no official apple stores in Iran

if anyone knows the solution please share it 🙂

Mar 28, 2018 9:35 AM in response to silvio j

Having the same issue tried the process stated above for powering down "The best way to check this issue is by holding down power and Home button until the screen goes black then remove finger from home while continuing to hold power." but I only get SIRI waiting for me to say something. The only way to power down my phone is the lock/power button and the down volume button. With this still work?

smilberg

Level 1

9 points

Sep 19, 2016 3:58 PM in response to silvio j

I am having the same issue. I noticed my iPhone 7 was getting REALLY hot when I was restoring all my data from iCloud. I tried a restore, then even exchanged my iPhone for a new one and the heat problem is still there. I'm thinking it's iOS or app related.

Sep 21, 2016 12:41 PM in response to silvio j

I have noticed similar problem too. I had played around with my Settings on the phone and after a while my phone got so hot. And then when I listened to Music, the battery started draining so fast. For each song, like 3-4 % were down. Not sure if all of this model has this problem. I get this problem even when I use Facebook App

Sep 21, 2016 3:14 PM in response to silvio j

I am also having this problem. I JUST got the phone activated YESTERDAY NIGHT! I am on the phone (not even playing with it or using any apps) and it's super hot!! I wonder if Apple is going to fix this!!!! I paid way too much money for this phone for it to be overheating not even after a full day of use (I was i clinical all day so I haven't even touched my phone).

Dswillig

Level 1

9 points

Sep 22, 2016 7:49 PM in response to silvio j

My gets overheated when charging... and when at regular use also, but when chargin it feel that it's going to burst... scary

Sep 23, 2016 7:26 AM in response to silvio j

But it is still 40% more powerful than the iphone 6s!

Sep 23, 2016 7:27 AM in response to silvio j

l Would make an appointment at apple store

For check/ replacement .

If it,s just warm thats find if its hot make an appointment .

Cheers

Brian

Sep 23, 2016 12:28 PM in response to silvio j

I got my first iPhone 7 32GB on 16th, took it to Apple yesterday, 22nd, for an exchange and now am having the same problem with the replacement.

I hope it's iOS 10 and can be fixed...

Sep 23, 2016 11:03 PM in response to silvio j

Did it work? I would like to know before investing time and energy to trying it.

azatava

Level 1

11 points

Sep 24, 2016 9:20 PM in response to silvio j

Me too! Brand new iPhone 7, overheats when in use and battery runs down fast.

Sep 25, 2016 12:06 PM in response to silvio j

Charged my iPhone 7 before going to bed last night. Woke up and saw the battery was at 57%. It was overheating to be hold. The screen showed "iPhone needs to cool down before you can use it". Turned off all the apps and the power and waited until it cools down. However, when I plugin the charger, it is getting hot again. Really scary and is considering to bring it to apple store for diagnosis.

Sep 25, 2016 12:40 PM in response to silvio j

Mine (my second 7 32gb following Apple replacing my first without question) hasn't overheated since I updated to 10.0.2 and turned off Emergency SOS in privacy>Location services>System services

Could be coincidence...I'll continue to monitor.

Everyone: just take it back to Apple and get a replacement. At least they'all know you're having problems. The more people that do that, the more attention it brings to the issue.

Sep 25, 2016 4:58 PM in response to silvio j

This issue seems resolved after updating to iOS 10.0.2

iPhone 7 Overheating