iPhone 7 Overheating

My new iPhone 7 overheats as soon as it starts to play video, download files, or play music. It even heats up when I'm taking photos.


I found the following article given a fix. I reseted the phone and started as a clean, new phone setup and still heats up.

Here is a quote of the article:

How to fix the Apple iPhone 7 and iPhone 7 Plus overheating problem with these solutions:

  • There could be a good chance that a third-party application is the cause of the overheating Apple iPhone 7 and iPhone 7 Plus. The best way to check this issue is by holding down power and Home button until the screen goes black then remove finger from home while continuing to hold power. Once you see the Apple logo-hold the volume up button until the springboard loads. If the device is in Safe Mode the tweaks will be gone under the setting menu. If the problem is gone then you know it’s being caused by a third-party app. You can try uninstalling one by one to track it down or go for a factory reset.
  • Before you factory reset the Apple iPhone 7 and iPhone 7 Plus, it’s recommended to wiPe the cache partition of the smartphone (Learn how to clear the Apple iPhone 7 and iPhone 7 Plus cache). Select on Settings > General > Storage & iCloud Usage. Then select on Manage Storage. After that tap an item in Documents and Data. Then slide unwanted items to the left and tap Delete. Finally tap Edit > Delete All to remove all the app’s data.


Is anyone else having this problem, and do you have a fix or solution?

Thanks,

Watch Sport 42MM (1st gen), iOS 10

Posted on Sep 17, 2016 6:25 PM

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Question marked as Top-ranking reply

Posted on Sep 25, 2016 12:40 PM

Mine (my second 7 32gb following Apple replacing my first without question) hasn't overheated since I updated to 10.0.2 and turned off Emergency SOS in privacy>Location services>System services


Could be coincidence...I'll continue to monitor.


Everyone: just take it back to Apple and get a replacement. At least they'all know you're having problems. The more people that do that, the more attention it brings to the issue.

156 replies

Nov 14, 2017 8:09 PM in response to silvio j

Mine started doing the exact same thing getting hotter over time, yet showed no kernel panics. Continual resets, even hard fresh installs did nothing. Went in for a swap, "genius" said not hardware related, try installing as a "new iPhone" after a full reset. This made it worse to the point it burned my hand when trying to manually sync photos outside the Apple case.


It was overheating and the screen going black/dark after calls, iMessage, etc. Not having any non-core Apple apps soled nothing. Black was a bad idea, it just makes a badly designed heat dissipation system worse. This is a known flaw.


To add insult to injury, I couldn't get a loaner phone, wouldn't sell a new one for some reason because the "Safety Team" needed to be contacted. So, I had to go pay full retail for an unlocked Android to have a working phone.

Feb 2, 2017 6:07 PM in response to Monica_clouds2

I wouldn't do that if I were you. Apple Stores lie now and will try and give you a new phone. The problem is that they will give you a refurbished phone. They will lie and say it isn't but it is. So they take your brand new phone that you paid a hole bunch and give you a repaired one. The worst part is that the problem doesn't go away. So they get a new phone just by lying and give you a broken used one.

Jan 28, 2017 10:39 AM in response to silvio j

On my 10 day old iPhone 7 plus running iOS 10.2.1, my overheating problem occurred whenever the Tile app was running with location services always allowed and another app was running. This occurred even after updating the Tile app to the latest version.


I had put my phone in my pocket with the video camera on (forgot to turn it off) and within a few minutes, my pocket was really hot.


After turning Tile app location services to never, the overheating problem went away. The Tile app does not have an option to use location services only when it is active on screen.


My guess is that any app using the GPS location services or doing continuous communication via the cellular radio or wifi radio can cause the iPhone 7 plus to overheat. The solution seems to limit the use of GPS to those times when it is truly needed.

Sep 29, 2016 1:27 PM in response to silvio j

Mine does the same too. I'm going to wait till the phone settles itself within the next couple of days. If all else fails, I'll wipe the entire phone out and start from scratch rather than from a backup restore. Whoever wrote meant to be helpful, but clearly does NOT own nor have played with the iPhone 7 in the store. You have to use the Power button for a couple of seconds, then hold down the Lower Volume button at the same time to reboot the iPhone 7. Power button and Home buttons are for previous generations.

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iPhone 7 Overheating

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