I just updated to iOS 10 on my iPad 4 32 GB. The Mail app often unexpectedly quits. I have no problem using it again but it's annoying. Since it's an Apple app, I cannot uninstall & install it again. Any suggestions?
iPad, iOS 10
Good luck on the call back. I think you will need to schedule a time with the "genius's" to see if they can reinstall the old IOS.
I don't think any of the old stuff can support the new IOS.
Thanks Apple for putting the screw to us.
I Have 4 accounts on my mail program, and through trial and error discovered that if I turn off one particular email account the problem goes away. This is the only account that requires a vpn to send mail but not to retrieve and I have not had problems with earlier iOS. Temporary solution at best, but it may help a few of you.
Hi all. I have a similar problem with both my new iPhone 7, and my iPad air.
If I have several (usual more than 5) unread mails, press edit, and mark all unread mail as read, the app usually crashes. For some reason, if I open a plain text mail, and do this, it sometimes don't crash.
i have 2 accounts connected to the mail app, iCloud and gmail..
the problem startet on my iPad after installing iOS 10. The error has always been on my iPhone 7.
Same problem on the iPhone 5
Glad that worked for you! I did the same, and it did not work for me. Last rec from apple support was to restore iphone 6 back to original and add to itunes as a new phone, and not from backup. All messages and contacts would be lost. Will not do this for now. Waiting on fix from apple.
I have the same problem my iPad crashes on gmail.
I have this problem too and I didn't even update to iOS 10. It is on my new iPhone 7+
ditto to that.
Update:
Couldn't wait any longer so I restored iphone 6 in itunes, & added it as a new phone back to itunes. Lost all imessages. Contacts were backed up to icloud so they came back. Had to reload all apps onto phone manually thru itunes.
It worked. All email and imessages work with no hangs. Interestingly, random popups keep coming to log back into emails and then give permissions. Works ok once permissions given - I suspect there is a timeframe for the permissions & then they expire.
So it looks like IOS 10 sometimes needs to be loaded fresh on device & then apps layered back onto system for it to work. This is an OS error, IMHO, & apple out to correct.
Latest iOS 10.1 update fixed most of my crashes.
HI Rick,
I have not responded to everyone who took the time to post their problems & frustrations with the lack of solutions.
So for everyone is following this forum, I want to thank them.
This solution seems the most logical but an update should just work if all the requirements are met. I haven't even updated my new iMac to Sierra because I don't want to deal with another set of issues. When I have a chance, I will take my iPad to a local place to do this for me. I did update both iPhones, 5c & 6s, but have not used them with the Mail app.
I'm so sorry that you had to spend so much time but at least we all have a solution so your efforts are not unappreciated. No thanks to the Apple experts. Thanks so much for posting, vtsue
HI everyone,
I just updated to 10.1.1. I tried using my Mail app & it has not crashed so far. I will update this if I have further issue.
After updating to 10.1 the Mail app didn't crash but if you follow a link from an email to Safari, it would often not come up until a second attempt. Just updated to 10.1.1 and am still having that same issue.
I have the same issue.
Same email linking bug here.
Mail app crashes after iOS 10 update
