iPhone 6 can't play video in ios 10

this happens to me everyday now since i updated too 10.0.2 , tried reboot and hard restart still nothing...please any help

I Have same problem. after reboot only work for minutes

I Am having this same problem. ios10 and I have to restart my phone multiple times every day just to watch a video!!

this is already an ios10 issue since there are already 5 of us encountering the problem. how do we raise this up to apple? we just can't restart our phones everytime this happen.

I Have the same problem, restart the phone works but just few minutes, I think that is a bug of iOS 10, please apple is very disgusting restart the phone every time that you want to play a video...

Hi Charles,

My girlfriend and me do have the same issue. I have an iPhone 6, she has an iPhone 5S.

Any of you guys unable to play music either? I seem to be having that problem too.

Spotify works well, I don't use the Music app.

shouldn't have to restart the phone to get video to play. this is the only working solution, but its not good enough.😠

It's not good enough at all. It really jacks with my day to have to stop and restart my phone to watch any sort of video. Worse is that Apple hasn't been very quick to correct the issue. I'm not happy and I have been very vocal about this issue.

I have this issue too.

I thought it might be a bug in Facebook first as I had noticed that when I navigated to a link with an embedded video, the video would not play.

However, when I go to the Photos app on the phone and try to play a video, the video doesn't play.

The only way to resolve this is to reboot the phone.

I don't believe that I should have to reboot my phone several times a week to just be able to play videos on my phone.

I got a brand new iPhone 7 plus and i have the same problem. I naturally was really upset and after 4 hours I got it replaced by a new one at the Apple Store. Just minutes ago, it happened again In the replacement phone! I can't even play my own recorded videos. Im forced to restart the phone to recover but don't tell me this is a solution because I think is obscene that Apple has release such a huge defect in their software. I feel as if I have a piece of junk phone. I will wait a little bit to see if Apple reacts, but not, I'm not keeping this defective device.

have anyone tried going to any service center and inquired on what can be done to solve this?

Apple has deleted my last post Because it wasn't "constructive". Too bad they have time for that and none to address the issue...

No service centers near me that I can go to. Starting to wish I could just send my phone back. I've just stopped restarting the phone. My whole family (4) is having the same issue now. All I can tell people is that the iPhone is great, but it won't play videos. Glitchy software update that hasn't been addressed yet.

I've always loved my iPhone, but this is costing me now.

I have reported this as a bug awhile ago. I will update you when I receive anything from them. This was the report I made:

I'm using 6Plus. When I upgraded to iOS 10, I have been encountering video playing issues lately and this is recurring. Video downloaded using apps won't play. Phone recorded video also won't play. This also affect other video type on apps like Twitter and Snapchat. All videos are like still pictures. Restarting the phone won't solve. I have to do a hard reset every time it happens. This happens now most of the time and I just can't keep on doing a hard reset when it happens. I'm afraid that eventually my power and home button will malfunction for all the hard reset that I've been doing. This started since iOS 10.0.1 and I have updated to 10.0.2 and it still happening. This did not happen during iOS 9 and this have nothing to do with my phone, it's an IOS GLITCH THAT YOU HAVE TO FIX. This is terrible. Now, I am planning to hold on from getting 7Plus until this issue is resolved.

I am not the only one encountering this. You can refer to the discussion for reference: https://discussions.apple.com/thread/7671499?answerId=30783321022#30783321022&ac_cid=tw123456#30783321.