Iphone 7 won't connect to iTunes on computer

The general troubleshooting advice when iTunes fails to install properly (and reinstalling or repairing it does not work) is to remove not only iTunes but all related components, reboot, remove the target installation folders and reinstall.

See turingtest2's excellent iTunes for Windows Troubleshooting Guide at:

Troubleshooting issues with iTunes for Windows updates

for the necessary steps. Especially see the Removing and reinstalling iTunes and other software components and iTunes installers sections.

Sir, this has been happening to me and I am running Vista. Any thoughts on how to fix this?

As already explained, Update Vista to at least Windows 7, and download the most recent version of iTunes then.

Vista cannot run iTunes 12.5.1 and as such cannot sync with an iPhone running iOS 10

I faced same issue. iPhone 6S Plus with iOS 10 was connecting but iPhone 7 Plus wasn't connecting.

Unfortunately as of now there is no solution to this problem.

After trying various options for almost entire day, nothing worked.

Finally I did below

1. I restored by backup from Windows 7 machine on iPhone 6S Plus. (Used my friend's 6s plus).

2. Took backup from that on another laptop that has Windows 10.

3. Re-stored on iPhone 7 Plus from it.

I have the same issue with iMac computer and Windows computer. Same error message from both computers. Says it requires a newer version of iTunes on my iPhone 7, but all settings are up-to-date on all 3 devices. This is nuts! This phone is supposed to be improved. Don't have any answers yet.

What builds of iTunes are installed on the iMac and the Windows computer respectively?

tt2

Pepelem wrote:

I have the same issue with iMac computer and Windows computer. Same error message from both computers. Says it requires a newer version of iTunes on my iPhone 7, but all settings are up-to-date on all 3 devices. This is nuts! This phone is supposed to be improved. Don't have any answers yet.

What precise versions of iTunes do you have on the computers.

The exact version number. Telling us they are up to date is of no help.

As was said already in this thread, you need to have iTunes 12.5.1. to be able to sync with an iPhone 7. If you have any other version, then it will not work.

Also what versions of Windows, and OSx are you currently running on the computers?

Windows XP Professional with iTunes 12.1.3.6

OS X Version 10.8.5 with iTunes 12.4.3.1

.....so I will update to iTunes 12.5.1 and get back to let you know if it works.

Thanks

OS X Version 10.8.5 will not support iTunes 12.5.1, only Version 10.9.5 or higher, so I updated my Mac to OS Sierra.

Out of luck with Windows XP, as stated earlier you need Windows 7 or later to support iTunes 12.5.1 for the iPhone 7

Correct. If your computer can support it, you can try updating XP to 7 or later. Otherwise, you will not be able to sync with that particular computer.

This is bad news..... I wish they would have told me before I bought a new iphone 7 to upgrade from my iphone 6. I have no options to upgrade my mac as other softeware depends on 10.8.5 . Apple is starting to be a scumbag compnauy

After upgrading my iMAC to OS Sierra, I was able to update my iTunes and connect to my iPhone7. Decided not to go through the trouble of upgrading my Windows PC from XP to Windows 7.....too much trouble.

i have windows 10 and its saying the same thing for the i phone 7.

What version of iTunes do you have installed?

tt2