the head phone microphone is not working on the iphone 7 when using the adapter. Is anyone else having this problem?
iPhone 7-OTHER, iOS 10
I bought new Bose (for apple) wired headphones thinking this was my fault but people still can't hear me when I'm talking, though I can hear them. I'm using an iPhone 7 iOS 10.2. Is this still a bug or is it my lightning plug adapter?
I am completely unable to locate any Bose headphones with the model numbers that you provided. A search at the Bose site produces "No results found."
I tried each of the following:
ASIN - B00M5A7FGU
ASIN
B00M5A7FGU
715593-0040
715593
0040
What does it say on the box that the phones came in?
Philly_Phan wrote:
I am completely unable to locate any Bose headphones with the model numbers that you provided.
OK. Checked with Bose. These "SoundTrue" earphones have been discontinued and have been replaced with "SoundTrue Ultra." I'm unable to obtain technical info on the earlier SoundTrue version and I can't assist the poster.
My Beats earbuds are also having an issue with the mic, so maybe not just a Bose issue? I can hear music fine, control volume, pause, etc. However, no one can hear me when I talk into the Beats microphone now that I am connected via the lightning adaptor. Tried them again on old phone without lightning, worked fine. Also tried my wife's Beats on her iPhone 7, same issue. So I've ruled out my earbuds, my adaptor, and my phone - seems to be ANY adaptor will not let ANY Beats microphone work. Can this be fixed
My hunch is this is related to the 3.5mm adapter. I had the same issues on many calls where they complained they couldn't hear me and was blaming AT&T for months. On a whim I did a mic test (using the voice memo app) with the regular 7Plus handset mic and then again using Bose Soundsports inline mic connected to lightning / 3.5mm adapter. I will say I noticed a big difference.
The regular 7Plus mic, sound was loud and clear. Using the Bose headset with lightning adapter, sound was very muffled and distant. If I use the Bose headset direct on a 6S, same test, sound is clear and fine. If I use the Bose headset direct on a Pixel. Clear sound. The issue seems to come when using the Lightning <> 3.5mm adapter.
I have used every iPhone since the beginning and my use case is always a phone #1 and 90% of time with headset plugged in. I am all for "courage" but not when it's a clear degradation of functionality.
People can't hear me on my iPhone 6S with these headphones.
Hi
Other users have reported experiencing the same issue.
It may help, at least temporarily, to unplug and reconnect the headphones from / to the adapter.
One user indicates that Apple may be working on rectifying a software bug.
I suggest that you let Apple know that you also are experiencing this problem:
https://www.apple.com/feedback/iphone.html
More information (for example):
Problem with iPhone 7Plus, lightning to audio connector and inline controls
Thanks for your response. The headphones have been disconnected numerous times and the ios updated. I submitted a problem report to Apple.
You're welcome.
Apple has today released an update (10.0.2) for iOS, which addresses an issue that could affect headphone audio controls.
Update the iOS software on your iPhone, iPad, or iPod touch - Apple Support
I'm having the same problem. I use my cell phone for work and normally always use Bose noise cancelling headset. I had to stop using it because so many people were complaining that they couldn't hear.
I have the same problem
mic don't work with lightning adapter (not always, but most of the time) and also apple headphones have problems with mic. Sometimes also when im starting to listen music they make noise like its fm radio
i need to unplugged and plug again
Software up to date.
Have plugged and unplugged the phone numerous times.
Issue is intermittent, which makes it even more annoying.
DTH
Same problems. Both apple lightning headphones and Beats Solo 2 via adapter cannot get the mic to work at all - everything up to date.
Really not good enough!
iphone 7 bose headphone mic not working when using adapter
