iPhone 7 - Keeps Freezing!!!

I have just taken on the iPhone 7. I have noticed a couple of issues:

1) Freezing: When I open, contacts or whats app... it just stays on that screen. The lock button, or home button does not work. This will last for about 1.5 minutes!!!! Then the phone will be ok, but may take a few pictures ... this is maybe me pressing the lock and home button together

2) Camera - a lot of the times when I open the camera, I get just a black screen where the camera is, then after a couple of seconds my camera comes on....

Has any one else had these issues, and any help with it? I presume its an ios issue rather than a phone issue?

Sundeep

iPhone 7, iOS 10

Posted on Sep 20, 2016 5:38 AM

Top-ranking reply

Renjus

Level 1

4 points

Posted on Sep 22, 2017 3:40 AM

Continue to hold the Power button and press and hold the Volume down button located on the left side of your iPhone. Hold both buttons as the iPhone powers off and back on; release both buttons when the Apple logo appears on the screen.

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234 replies

Mami40

Level 1

4 points

Apr 26, 2017 4:24 AM in response to sundeep103

I am having the same problem and I have been having an issue that when I get a call i answer it and no one hears me

Mami40

Level 1

4 points

Apr 26, 2017 4:28 AM in response to micael_elian

Same here this is crazy and for the amount I have paid for the iPhone we need a solution

BetteSL

Level 1

4 points

May 2, 2017 4:06 PM in response to 1sandiego

this worked for me-THANKS

May 2, 2017 4:08 PM in response to sundeep103

Have you tried a hard reset yet? I'd try that..also do you have a lot of pics and videos on the phone? It could be the apps your using too...

May 13, 2017 4:54 AM in response to sundeep103

I have the same issue too

Jul 7, 2017 3:39 PM in response to sundeep103

Of those of you experiencing this issue, do any of you NOT have Facebook apps installed (Facebook, Messenger, WhatsApp)?

Aug 23, 2017 2:42 PM in response to sundeep103

same. ive tried everything i can find online and it might help my phone un freeze for like a minute at the most. this is starting to get ridicoulous and im getting ******.

Aug 30, 2017 3:05 AM in response to Roob11

try to change the carrier provider and check whether the problem still occurs.

Feb 26, 2018 11:53 PM in response to David Enzel

did you manage to get rid of this issue ?

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iPhone 7 - Keeps Freezing!!!