iPhone 7 - Keeps Freezing!!!

I have just taken on the iPhone 7. I have noticed a couple of issues:


1) Freezing: When I open, contacts or whats app... it just stays on that screen. The lock button, or home button does not work. This will last for about 1.5 minutes!!!! Then the phone will be ok, but may take a few pictures ... this is maybe me pressing the lock and home button together


2) Camera - a lot of the times when I open the camera, I get just a black screen where the camera is, then after a couple of seconds my camera comes on....


Has any one else had these issues, and any help with it? I presume its an ios issue rather than a phone issue?


Sundeep

iPhone 7, iOS 10

Posted on Sep 20, 2016 5:38 AM

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Question marked as Top-ranking reply

Posted on Sep 22, 2017 3:40 AM

Continue to hold the Power button and press and hold the Volume down button located on the left side of your iPhone. Hold both buttons as the iPhone powers off and back on; release both buttons when the Apple logo appears on the screen.

234 replies

Jan 26, 2018 3:37 PM in response to sundeep103

Me2 my iphone 7 plus 256gb crashes a lot, normally i was a true believer in apple product.

But i have this phone almost a year. And it is almost 2 or 3 times a weak that it freeze. On that moment i can’t do anything with it..... for more dan 2 min.

On that reason, i don’t promot iphone any more to other people 😢.

it’s really said that it isn’t working properly, for all that money to buy a phone that crashes a lot. 😩

Mar 18, 2018 1:15 PM in response to Tim the Netherlands

Mine also has been freezing... I notice it mostly happening when I connect my lightning port headphone... have to hard reset everytime. Contacted support and they naturally wanted me to wipe phone and restart as a new phone.. regardless It seems like i shouldn't already be doing this after 2 weeks...

Mar 18, 2018 1:15 PM in response to jesslmt

I Don't think this is some kind of massive conspiracy... Things happen in life and things break. 8 doubt Apple would risk their well known reputation for attent to detail just to rush a bunch of phones out that they know will come back. This sounds like a Donald Trump way of thinking lol

Mar 18, 2018 1:15 PM in response to tinma

You were straight up lied to... lol they are very well aware of it. I called them last week and was on phone over an HR with 3 diff technicians... only had the phone a week and I raised **** that I was already needing to restore to factory settings and re-set my **** phone up and that was "just to see" if it quit freezing... I didn't go down quietly. I don't see how they can't have the phone logs sent to them (like they have before)... wouldn't that show all the phones processes and each "freeze" causing event?! They know how widespread this is.. make no mistake lol They aren't waiting on nothing from us..,

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iPhone 7 - Keeps Freezing!!!

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