Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

macOS Sierra - No Sound

I just updated to macOS Sierra. Now I have no sound what-so-ever.


Checked all the usual things (speakers, volume, settings, etc.).


Is there a macOS 10.12 sound driver or anything that I can reinstall?

Mac mini, iOS 10, null

Posted on Sep 20, 2016 4:29 PM

Reply
52 replies

Sep 21, 2016 10:39 AM in response to MyMac8MyPC

Went to this page;


About OS X Recovery - Apple Support


Was able to log into internet recovery. Used Disk Utility (older version) and when done selected reinstall OS X.


It wanted to install a much older version of OS X (10.7 Lion) so I booted out.


Using SuperDuper backup of 10.11 to reinstall 10.11. I will upgrade to 10.12 from there.


Looks like this will be an all day job...

Sep 21, 2016 11:22 AM in response to MyMac8MyPC

The Disk Utility on Recovery should have been the new Disk Utility not the old one. This indicates to me that you had a bad update. The next upgrade should fix your problem.


Note: you can run the macOS Install OS X Sierra again if needed. Make sure you copy the installer in Applications before you run the installer. Apple deletes the file automatically after running.

Sep 22, 2016 12:28 PM in response to MyMac8MyPC

Testing in a new User will quickly tell you if the problem is system wide or if it's your User's folder that contains the problem.


You can use the Guest User or create a new User for testing.


CREATE A NEW USER



Go to System Preferences --> Create a New User in Users & Groups.

Switch to the New User by logging out/in or use Fast User Switching.



Only default Apple apps will be in the Dock in the new User. Go to Applications to open other apps you might want to test.

You can skip signing in with your Apple ID unless you want to test any iCloud features.


Do you still see the issue?



If yes, then the problem is global.

If no, then the problem is in your User's folder.

macOS Sierra - No Sound

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.