I Was able to find an iPhone 7 plus black, worked well all day went to sleep and next morning no cell signal actual message was No Service. Tried resetting network services, remove the SIM card, resetting the phone. Tried same sim in another phone and it works. Seems to be a similar,at issue to those with the airplane mode issue. Now there is no stock of the phone I want and I'm stuck with a dead paper weigh. Any ideas?
I am dead in the water with Verizon cell phone service.
"No Service" on IPhone 7 (IOS 10.0.1 as of this morning).
Has worked fine since Saturday when I set it up. No problems except a glitch doing IOS 10.0.1 update this morning. All looked ok afterwards.
This afternoon was working fine. Took a shower, without phone, came out of shower "NO SERVICE"
Spent 30 minutes with Verizon chat support. They had me go through all the usual suspects. Turn off, take out SIM, restart, reboot, power down, etc. Then sent me to Verizon store around the corner where they tried a new SIM. Nothing,.
Restored from this morning's pre-IOS .01 update. Nothing.
Found this:
http://www.macrumors.com/2016/09/19/iphone-7-no-service-airplane-mode-issue/
Guess I'm headed to Apple store.
I have the same problem....
Thanks I'm happy I'm not crazy and alone sorry to say there is no fix I returned my phone
Happening here very frequently in NYC. I am in Brooklyn and Queens very well networked areas. This advanced LTE story is BS Verizon is promoting. LTE has been terrible! The phone goes to no service at least 4x a day.
Running an iPhone 7 Plus 128 Black with iOS 10.1 (beta). The problem seems to coincide when I use waze more than anything. I left a complaint with @applesupport on twitter, and I set up a Genius Bar appointment, gonna push them to swap it out. Even here in NYC with a 24 hour store, no appointments until Sunday Night!
I also keep losing signal now on my IPhone 7 areas where I used to get strong LTE drops to 3G or says "No service" I find that I often need to restart my phone which is a nuisance to have to keep doing
Just to follow up on this: I got a replacement phone yesterday and it seems the issue is now resolved. It seems like my first phone was just defective and getting a replacement is the only solution. Hope this helps.
Very similar issue with my 7+. Was streaming video and it suddenly stopped, even though I had a solid 2 bars of LTE (AT&T). I toggled Airplane Mode thinking to cycle the cell connection.
After turning Airplane Mode off, I could only get "no service". Googling showed this is an issue with some phones.
I tried swapping the SIM card with another phone. Nothing.
I tried resetting network settings. Nothing.
Went in to Apple Store at Polaris Mall at 10am and amazingly as I approached it found signal. 5 bars LTE!
I talked with the Apple folks there for a bit and we decided to see if held signal.
About 5 mins after leaving the mall it went back to 'No Service".
Went back to the mall at 3pm (all day with no service) and it stayed down. Showed the people and they made an appointment for me. Since they couldn't text me they told me to come back in 30 mins.
In the car I watched ti go from 5 bars LTE to No Service a few times.
At my apt time we updated to 10.0.2 and they ordered me a new Jet Black 256gig iPhone in case the update didn't help. The whole time I was in the store (5 bars LTE) it worked fine. Could not get it to loose signal no matter what I tried. Multiple Airplane Mode toggles even worked fine. I left with fingers crossed.
About 5 mins from the mall, with signal around 2-3 bars LTE it started getting VERY slow downloading a new audio book from Audible. I fired up my 6+ and downloaded the same book. 6+ reported fewer bars of LTE but it caught up and passed the 7+ while downloading the book.
When I got to 2 bars LTE the 7+ stopped downloading all together. The 6+ has long since finished. As I watched the 7+ trying to download it suddenly flipped to 'No Service' and there it has stayed. I suspect if got back to a 5 bar LTE area, it would come back.
I suspect the real issue has to do with the antenna in some way as the no service issue only comes up when I'm at 2 bars or lower. Also it seems very slow at anything under 5 bars LTE.
Hopefully the replacement arrives before too long. I've switched back to my 6+ since a phone that only works while under an antenna isn't terribly useful 😟
Other than this, I love the 7+.
One other observation, when it did come back in the presence of strong LTE (5 bars) it does so very slowly. About 5-10 seconds of "searching". When popping a sim card into my 6+ or toggling airplane mode it picks up signal almost instantly.
Good to hear.
The apple store was unable to give me a time the replacement would be in. But did say they were running around 48 hours for replacement phones to show up. But I have a jet black 256gig so we'll see.
Fingers crossed it shows up Monday!
Same issue for me too. Fails to maintain signal on 4g unless I do a restart and I'm missing calls too as it fails to reconnect to 3G network too (despite showing full 3G reception).
I'm on Three in the U.K. with a 7Plus
same problem iphone 7 on verizon
Same here... I have a 7+ T-Mobile. My phone keeps switching from LTE to 4G to just "T-Mobile"... I contacted Apple support and did everything (Reset, remove sim, reset network settings, restore, etc.) and still haven't found a solution. I'm most likely going to return or exchange it at an Apple Store.
I Have the same problem With a Verizon 256gb silver 7 +. I already exchanged one @ the 5th ave store sat evening...JUST TO HAVE THE SAME PROBLEM WITH THE NEW ONE!!! I am seriously missing my 6s plus already.
This bums me out. We've been waiting so long to get our hands on our new phones only to have them not work.
Direct from MacRumors forum member @Jimbo1mcm
"My steps to perform the "fix"
Ok folks, it seemed to work for me tonight. Lets pray this is it!!!!"
I have the same problem. Verizon iPhone 7 Plus. I lose service and GPS multiple times during my commute. The phone suddenly says No Service and my GPS app says it is using my approximate location (since the GPS also drops out). It is very strange that this thread was marked as solved by a level one forum member who simply wrote "I have the same problem..." How do you mark the thread as unsolved? Also, I called apple care today and as of 9/26/2016 they are still "unaware" of this issue. I'm going to start a chat session with them and paste the link to this thread for them to read before I let them say anything else.
No signal iPhone 7 plus
